- Description
- Provides shelter and services for women and children experiencing abuse. Services include:
- 24-hour support line (call or text - 905-356-5800)
- Counselling and emotional support for women and children/youth who are being or who have been abused
- Safety planning
- Transitional and housing support
- Public education program
- Referrals
- information on the family court process
- assistance in preparing for family court proceedings (documenting history of abuse, accessing Legal Aid)
- debriefing with clients following family court appearances
- referral to specialized services and supports in the community
- safety planning
- court accompaniment to proceedings when appropriate
Services are available on an in-shelter or office visit basis. - Eligibility
- Shelter and outreach services support women/individuals who identify as women and their dependents. 24-hour support line available to all community members.
Family Court Support Worker Program -- victims of domestic violence involved in the family court process - Application Process
- Women are asked to contact the support line (call or text) to speak with a trained counsellor. Each situation will be assessed and formal support will be provided based on the situation. Family Court Support Worker Program -- Visit the website to learn about the program and how to access it
- Office
- 905-356-3933
- Crisis
- 905-356-5800 - Call or Text/collect calls accepted
- Web Site
- https://birchway.ca/
- [email protected]
- Mailing Address
- 8903 McLeod Rd
Niagara Falls, ON, L2H 3S6
Canada - Languages
- English, Interpretation services available
- Contact
- Amanda Braet, Director of Development and Stewardship
Email: [email protected]
Phone: 905-356-3933 ext 240 - Executive Director
- Jennifer Gautier
Email: [email protected]
Phone: 905-356-3933 ext 223 - Fees
- None
- Documents Required
- Contact for information
- Accessibility
- Fully Accessible
- Topic(s)
- Abuse / Assault - Counselling for People Experiencing Abuse
- Abuse / Assault - Crisis Lines for People Experiencing Abuse
- Abuse / Assault - Sexual Assault Support
- Abuse / Assault - Shelter for Women Experiencing Abuse
- Abuse / Assault - Victims of Abuse Support Programs
- Emergency / Crisis - Crisis lines
- Emergency / Crisis - In-Person Crisis Services
- Emergency / Crisis - Shelters from Abuse
- Emergency / Crisis - Victims of Crime Support Programs
- Housing - Transitional Housing
- Social Media
- Agency Information
- View Agency Profile
- Copyright
- 211 Ontario North
- Last Updated On
- April 10, 2024
- Last Verified On
- April 10, 2024
- Address
- 8903 McLeod Rd
Niagara Falls, ON, L2H 3S6
Cross Street: McLeod Rd and Garner Rd
Open in Google Maps - Hours of Operation
- Open 24/7
Administration Mon-Thu 9 am-5 pm, Fri 9 am-1 pm
Support Line/Shelter Services Mon-Sun 24 hours - Service Area(s)
- Fort Erie
- Niagara Falls
- Pelham
- Port Colborne
- Wainfleet
- Welland
