- Description
Access to health care support at home, at school or in the community.
Care coordinators work with people in the community or leaving hospital to determine what help is needed and arrange for care. Care is provided in community settings such as the home, school, residential facility or Ontario Health atHome community clinic. Referral to other community services when appropriate.
Services available to eligible patients may include:- nursing
- nurse practitioner
- personal support
- physiotherapy and occupational therapy
- speech and language therapy
- social work
- nutrition and food counselling (dietitians)
- end-of-life care
- medical supplies and equipment (patient-specific supplies for Home and Community Care Support care, such as catheters, ostomy bags, or wound care supplies)
- access to long-term care homes
- access to supported living (adult day programs, supportive housing, retirement homes, and assisted living)
- health support in the school
- specialized services for people living with specific health conditions
- referral to other community supports
Information and Referral - Ontario Health atHome - Niagara offers information and referral services through My Health GPS. The public can access My Health GPS 365 days a year from 8:30 am-8:30 pm- system navigation
- access to community resources
- assistance with referrals
- Comments
- Formerly Community Care Access Centre
- Eligibility
- People of all ages may receive services. Clients must be a resident of Ontario, have a valid Ontario health card, be able to receive care safely at home. Some clients may receive care in other settings such as at school or at a community based nursing clinic. Clients are assessed by Ontario Health atHome staff using guidelines provided by the Ministry of Health and Long-Term Care.
School Health Support Services are available province wide to children 21 years of age or younger with special needs who are registered with the Ontario Ministry of Education. Children must have a valid Health Card and be residents of Ontario needing special health services in the school setting. Children must attend a publicly funded or private school or receive satisfactory instruction in the home. Additional eligibility criteria will be assessed upon initial intake. - Application Process
- Applicants might call Ontario Health atHome - Home and Community Care if they:
- have recently been released from hospital after surgery or a serious illness
- neighbor needs a little extra help to cope at home
- child need support of a health professional at home or in school
- father no longer safe living alone and ready to move into a long-term care home Anyone can make a referral - a person requiring service, a family member, caregiver, friend, physician, or other health care professional, and through school for in-school services
- Documents Required
- OHIP card required
- Toll Free
- 1-800-810-0000
- Office
- 310-2222
- Fax
- 905-684-8463
- Web Site
- https://ontariohealthathome.ca/region/hamilton-niagara-haldimand-brant
- [email protected]
- Mailing Address
- 149 Hartzel Rd
St Catharines, ON, L2P 1N6
Canada - Languages
- English, French interpretation available upon request
- Fees
- None - Covered by OHIP
- Topic(s)
- Social Media
- Agency Information
- View Agency Profile
- Copyright
- 211 Ontario North
- Last Updated On
- September 8, 2025
- Last Verified On
- September 8, 2025
- Address
- 149 Hartzel Rd
St Catharines, ON, L2P 1N6
Cross street: Hartzel Rd and Parkwood Dr
Open in Google Maps - Accessibility
- Fully Accessible
- Hours of Operation
- Niagara Branch Mon-Fri 8:30 am-4:30 pm
Telephone inquiries Mon-Sun 8:30 am-8:30 pm - Service Area(s)
- Niagara Region
