Quest Community Health Centre

Urgent Service Access Team


Description

A regional resource that works with individuals who frequent the Emergency Department for mental health or addiction issues or experience opioid dependency issues on a short term basis. Ensures linkage and connection to primary health care, and ongoing mental health and social services.

The USAT team provides support through various points of service (e.g. NHS, WMS, Segue Clinics, CMHA Safe Beds and New Port Treatment Centre) as well as home visits.

A collaborative initiative of Quest Community Health Centre, Niagara Health System (NHS), Canadian Mental Health Association (CMHA) of Niagara and Community Addictions Services of Niagara (CASON).

Eligibility
Individuals who:
  • Experience opioid dependency issues (current or within the last 12 months); and/or
  • Frequent emergency room visits for mental health or addiction issues
Application Process
Call to book an appointment
Documents Required
Call for information
Office
905-688-2558 ext 301
Fax
905-688-4678
Web Site
http://questchc.ca
Mailing Address
West Wing, 145 Queenston St
Suite 100
St Catharines, ON, L2R 2Z9
Canada
Languages
English
Fees
None
Social Media
Agency Information
View Agency Profile
Copyright
211 Ontario North
Last Updated On
November 26, 2025
Last Verified On
April 7, 2025
Address
West Wing, 145 Queenston St, Suite 100
St Catharines, ON, L2R 2Z9
Cross street: Queenston St and Vine St S
Open in Google Maps
Accessibility
Fully Accessible
Hours of Operation
Mon
11:30 am to 7:30 pm
Tue
11:30 am to 7:30 pm
Wed
11:30 am to 7:30 pm
Thu
11:30 am to 7:30 pm
Fri
11:30 am to 7:30 pm
Mon-Fri 11:30 am-7:30 pm
Service Area(s)
Niagara Region