- Description
Community program under the Ottawa Hospital Mental Health Program
- Responds to calls from individuals, family members, and professionals in the community, providing support for mental health crises through assessment, short-term intervention, links to community supports, and liaison with other health and social service providers
- Assistance and support is given over the telephone as well as in an individuals' own home environment
Community Crisis Bed Program
- Voluntary, community-based alternative for people experiencing mental health crises who do not require inpatient hospitalization, but who would benefit from access to temporary accommodation in a supportive environment. Short-term 3-5 days
- Provides individuals with an opportunity to initiate steps to resolve their crisis through problem solving, symptom stabilization, and links to community supports
- Serious mental health problems could include suicidal ideation, situational crises, psychosis, and severe depression or anxiety, not needing immediate medical attention
- Eligibility
- Individuals 16 years and older
- Application Process
- A referral from a health professional or community service worker is required * fax The Ottawa Hospital Mobile Crisis Team Referral Form to 613-241-7710
- Documents Required
- As per the application process
- Toll Free
- 1-866-996-0991 - Distress Centre of Ottawa and Region only
- Office
- There is no office phone
- Crisis
- 613-722-6914 - Distress Centre of Ottawa and Region only
- Fax
- 613-241-7710
- Web Site
- https://www.ottawahospital.on.ca/en/clinical-services/deptpgrmcs/departments/mental-health/our-services/mobile-crisis-team-mct/
- Languages
- English, French
- Fees
- None
- Topic(s)
- Social Media
- Agency Information
- View Agency Profile
- Copyright
- Community Navigation of Eastern Ontario / Navigation communautaire de l’Est ontarien
- Last Updated On
- March 16, 2026
- Last Verified On
- February 13, 2025
- Location
- Ottawa
- Accessibility
- Not Applicable
- Hours of Operation
- Mental Health Crisis Line Mon-Sun 24 hours * Mobile Crisis Team Mon-Sun 9 am-9 pmMon9:00 am to 9:00 pmTue9:00 am to 9:00 pmWed9:00 am to 9:00 pmThu9:00 am to 9:00 pmFri9:00 am to 9:00 pmSat9:00 am to 9:00 pmSun9:00 am to 9:00 pm
- Service Area(s)
- Ottawa

