Ottawa Hospital (The)

Mental Health Mobile Crisis Team

Search Agency Service

Description

Community program under the Ottawa Hospital Mental Health Program

  • Responds to calls from individuals, family members, and professionals in the community, providing support for mental health crises through assessment, short-term intervention, links to community supports, and liaison with other health and social service providers
  • Assistance and support is given over the telephone as well as in an individuals' own home environment

Community Crisis Bed Program

  • Voluntary, community-based alternative for people experiencing mental health crises who do not require inpatient hospitalization, but who would benefit from access to temporary accommodation in a supportive environment. Short-term 3-5 days
  • Provides individuals with an opportunity to initiate steps to resolve their crisis through problem solving, symptom stabilization, and links to community supports
  • Serious mental health problems could include suicidal ideation, situational crises, psychosis, and severe depression or anxiety, not needing immediate medical attention
Eligibility
Individuals 16 years and older
Application Process
A referral from a health professional or community service worker is required * fax The Ottawa Hospital Mobile Crisis Team Referral Form to 613-241-7710
Documents Required
As per the application process
Toll Free
1-866-996-0991 - Distress Centre of Ottawa and Region only
Office
There is no office phone
Crisis
613-722-6914 - Distress Centre of Ottawa and Region only
Fax
613-241-7710
Web Site
https://www.ottawahospital.on.ca/en/clinical-services/deptpgrmcs/departments/mental-health/our-services/mobile-crisis-team-mct/
Languages
English, French
Fees
None
Topic(s)
Social Media
Agency Information
View Agency Profile
Copyright
Community Navigation of Eastern Ontario / Navigation communautaire de l’Est ontarien
Last Updated On
March 16, 2026
Last Verified On
February 13, 2025
Location
Ottawa
Accessibility
Not Applicable
Hours of Operation
Mon
9:00 am to 9:00 pm
Tue
9:00 am to 9:00 pm
Wed
9:00 am to 9:00 pm
Thu
9:00 am to 9:00 pm
Fri
9:00 am to 9:00 pm
Sat
9:00 am to 9:00 pm
Sun
9:00 am to 9:00 pm
Mental Health Crisis Line Mon-Sun 24 hours * Mobile Crisis Team Mon-Sun 9 am-9 pm
Service Area(s)
Ottawa