Ottawa Hospital (The)

Physiotherapy and Rehabilitation

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Description

Clinic specializing in assessing and treating clients with various acute conditions and injuries involving joints, muscles, and bones

  • help clients rehabilitate from an acute injury, a fracture, or surgery through treatment and education
  • care team includes physiotherapists, occupational therapists, rehabilitation assistants, and physiotherapy assistants
  • treatments aim to:
    • reduce pain
    • strengthen muscles
    • improve joint mobility and range of motion
    • enhance balance and coordination
    • decrease swelling

Publicly-funded physiotherapy programs

  • limited to internal referral sources from The Ottawa Hospital
  • for individuals in need of rehabilitation in acute stages of recovery
  • individuals do not need to pay for these programs if they are eligible, as they are covered by OHIP. Supplemental costs will be associated with splint and materials provision. Costs of splints and other goods are not covered by the Ontario Health Insurance Plan (OHIP) but may be covered by extended health care plans
  • treatment options vary depending on the referral service requested and potential funding options

Episodes of Care Program

  • time-limited, goal-oriented, self-management program
  • the physiotherapist will assess and treat the individual to improve, develop or rehabilitate physical function and mobility when these have been compromised by a debilitating event or disease, pain, injury or surgical procedure
  • An "episode" is a short series of physiotherapy sessions focused on reaching functional goals after surgery (such as feeling safe and stable while climbing stairs)

Bundle of Care Program

  • designed to promote greater integration in health care delivery, and improve patient outcomes and experience after certain orthopedic surgeries

Outpatient Hospital-Based Care

  • for persons in need of rehabilitation in acute stages of recovery
  • may include treatment for conditions such as non-operative fractures

Occupational Therapy

  • available to clients with injury or disease to structures of the hand, wrist, and/or forearm
Eligibility
Individuals in need of physical therapy
    Episodes of Care program - to be eligible, fall into at least one of the following categories:
  • insured under OHIP and 65 years of age or older
  • insured under OHIP and is 19 years old
  • insured under OHIP and was discharged from a hospital after an overnight stay, and requires physiotherapy for the condition, illness, or injury that occasioned the procedure
  • insured under OHIP and discharged from a hospital following outpatient/day surgery and requires physiotherapy for the condition, illness or injury that occasioned the procedure
  • is approved for funding of services under the Ontario Disability Support Program (ODSP) or Ontario Works program (OW)
  • be discharged from a hospital following outpatient/day surgery and requires physiotherapy for the condition, illness, or injury

    Bunde of Care program
  • must have a valid Ontario health card and undergone an elective (non urgent), primary hip, shoulder or knee replacement surgery (first replacement) at a qualifying Ontario hospital
  • be within 6 weeks of the surgery

    Outpatient Physiotherapy and Occupational Therapy
  • must be referred by an internal referral source at the Ottawa Hospital
Application Process
  • Referrals from internal sources at the Ottawa Hospital are made internally through our EPIC system; referrals from external sources can be faxed to 613-738-8431
  • For occupational therapy services that are not funded, please call 613-738-8208 or book an appointment in person. Please note that our department requires a referral from a physician for all OT services in ADVANCE of scheduling the initial assessment. No drop-ins accepted

All referrals are processed in the order in which they are received and according to our priority criterai
Documents Required
As per the application process
Office
613-738-8400 ext 88208
Fax
613-738-8431
Web Site
https://www.ottawahospital.on.ca/en/clinical-services/deptpgrmcs/clinics-and-services/physiotherapy-clinic-riverside-campus/
Email
[email protected]
Mailing Address
1967 Riverside Dr
Ottawa, ON, K1H 7W9
Canada
Languages
English, French
Contact
Jackie Farrow, Clinical Manager
Email: [email protected]
Phone: 613-290-9241
Director
Susan Novo
Email: [email protected]
Phone: 613-737-8899 ext 81880
Fees
Publicly funded programs are free if the individual meets the eligibility criteria (covered by the OHIP) ; Supplemental costs will be associated with splint and materials provision. Costs of splints and other goods are not covered by the Ontario Health Insurance Plan (OHIP) but may be covered by extended health care plans
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Copyright
Community Navigation of Eastern Ontario / Navigation communautaire de l’Est ontarien
Last Updated On
April 10, 2026
Last Verified On
April 10, 2026
Address
1967 Riverside Dr
Ottawa, ON, K1H 7W9
Cross street: Riverside Dr and Smyth Rd
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Accessibility
Fully Accessible
Hours of Operation
Mon
7:00 am to 4:00 pm
Tue
7:00 am to 4:00 pm
Wed
7:00 am to 4:00 pm
Thu
7:00 am to 4:00 pm
Fri
7:00 am to 4:00 pm
Mon-Fri 7 am-4 pm
Service Area(s)
Ottawa