- Description
Consumers can access the following services for free
- access and/or obtain a copy of their credit report (personal credit history, credit check, credit score)
- update information or add an explanatory statement to their credit report
- file a dispute regarding inaccurate or incomplete information on their credit report
- online credit and ID education on the following topics
- fraud and identity theft
- cybersecurity
- credit scores and credit reports
- debt management
- personal financial planning
- Eligibility
- No restrictions
- Application Process
- Go to website for information on applying and initiating a credit report request
- Documents Required
- No documents required
- Office
- 1-800-871-3250 - General customer service
- Office
- 1-800-465-7166 - Fraud/Identity Theft Reporting
- Office
- 1-866-820-8911 - Product cancellation
- Web Site
- https://www.consumer.equifax.ca/personal/
- Mailing Address
- c/o Equifax Canada Co
Box 190
Saint-Léonard, QC, H1S 2Z2
Canada - Languages
- English, French
- President and CEO
- Sue Hutchison
- Fees
- None
- Social Media
- Agency Information
- View Agency Profile
- Copyright
- Community Navigation of Eastern Ontario / Navigation communautaire de l’Est ontarien
- Last Updated On
- February 26, 2025
- Last Verified On
- February 26, 2025
- Address
- 5700 Yonge Street
Toronto, ON, M2M 4K2Cross street: Yonge St and Finch Ave W
*Please note that this is the address for the regional office, but the mailing address is in Montreal. Any mail (forms or correspondence) to be sent to Montreal address
Open in Google Maps - Accessibility
- Partially accessible - accessible entrance and parking lot
- Hours of Operation
- No specific hours - services available online
- Service Area(s)
- Canada
