Canadian Hearing Services

Canadian Hearing Services, Ottawa Office


Description
Supports for culturally deaf, oral deaf, deafened and hard of hearing people

General Services:
  • personal counselling
  • audiology and hearing aid program
  • interpreter services
  • mental health counselling
  • employment services
  • information and referral
  • awareness raising
Hearing Healthcare:
  • hearing tests
  • prescriptions for hearing aids, and other assistive devices for adults, seniors and children over 3 years old
  • central auditory processing testing
  • lip reading classes
  • hearing aid orientation sessions
  • dispenses hearing aids, moulds and other devices
  • cleaning and minor repairs on the premises
  • wide variety of loaner aids
Technical Devices:
  • displays and sells a full range of assistive devices such as TTYs, alerting/signaling devices, FM systems, and amplifiers
  • consultation about technical devices available to individuals and organizations wanting to become more accessible to the public
General Social Services:
  • counsellors are fluent in sign language and understand the special needs and concerns of clients
  • personal and family counselling
  • workshops
  • life skills training
  • assistance with social services so clients can maximize independence within the community
Seniors Outreach:
  • provides communication and hearing care support to enable seniors with an acquired hearing loss to carry out daily activities independently and with reduced communication difficulties
  • home visits
Hearing Care Counselling:
  • hard of hearing seniors 55 years and older get help from counsellors in communicating with family and friends
  • ensures a client's safety at home by promoting independence
  • helps clients stay involved in their favorite activities
  • home visits
CONNECT Counselling:
  • accessible counselling and case management services to increase client potential in managing challenging situations more effectively
Sign Language Classes:
  • American Sign Language courses
  • taught by Deaf instructors
  • enrollment limited
Eligibility
Culturally Deaf, oral deaf, deafened and hard of hearing people
Application Process
Call or email to apply
Documents Required
No documents required
Office
1-866-518-0000
TTY
1-877-215-9530
Web Site
https://www.chs.ca
Email
[email protected]
Mailing Address
271 Spadina Road
Toronto, ON, M5R 2V3
Canada
Languages
American Sign Language, English, French, Quebec Sign Language (QSL)
Fees
Service - Fees for certain services
Social Media
Agency Information
View Agency Profile
Copyright
Community Navigation of Eastern Ontario / Navigation communautaire de l’Est ontarien
Last Updated On
September 11, 2025
Last Verified On
September 11, 2025
Address
1541 Merivale Rd, Suite C
Ottawa, ON, K2G 5W1

Cross street: Merivale Rd and Capilano Dr


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Accessibility
Fully Accessible
Hours of Operation
Mon
9:00 am to 5:00 pm
Tue
9:00 am to 5:00 pm
Wed
9:00 am to 5:00 pm
Thu
9:00 am to 5:00 pm
Fri
9:00 am to 5:00 pm
Mon-Fri 9 am-5 pm
Service Area(s)
Ottawa