- Description
Range of services and programs provided through communication channels such as phone, email, Zoom, Google Meet, WhatsApp and other channels, either in group sessions or individually; physical location is accessible by appointment
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Settlement Services- information and referral services, housing and legal assistance
- translation and interpretation services
- counselling for students, individuals and families
- youth counselling and parenting sessions
- orientation programs
- Community Connections Mentorship Program for community support
- volunteer befriending for help adapting to the community and learning life skills
- group sessions such as wellness, English conversation classes, digital literacy
- referral services for credential assessment through World Education Services (WES)
Refugee Services
- support with attending inquiries
- assistance finding employment opportunities
- guidance with accessing social, welfare and legal services
- housing referral and assistance connecting with potential landlords
- provision of social and cultural activities
- Ontario Community Program Participation for placement of Ontario Works recipients as volunteers
Career Café - assists newcomers understand and integrate into the Canadian job market
- provides one-on-one and group sessions, both online and in-person
- offers self assessment tools,
- provides guidance in resume and cover letter writing
- assists in researching the job market and gives networking support
Access Centre for Ontario Electricity Support Program (OESP)
- introduction to OESP; eligibility information
- assistance with applications; assistance in renewing previous applications
- Eligibility
- No restrictions
- Application Process
- Drop in or call for appointment
- Documents Required
- Contact organization for information
- Office
- 647-341-2722 ext 201
- Web Site
- https://www.acctonline.ca
- [email protected]
- Mailing Address
- 1855 Lawrence Ave E
Toronto, ON, M1R 2Y3
Canada - Languages
- Amharic, Arabic, Armenian, Assyrian, Dari, Dutch, English, Farsi, French, Hindi, Kurdish, Pashto, Punjabi, Somali, Swahili, Tigrinya, Turkish, Ukrainian, Urdu
- Contact
- Hebah Emran, Settlement Manager
Email: [email protected]
Phone: 647-528-7695 - Fees
- None; fees for non-settlement services translations
- Topic(s)
- Social Media
- Agency Information
- View Agency Profile
- Copyright
- Findhelp Information Services
- Last Updated On
- November 28, 2025
- Last Verified On
- September 8, 2025
- Address
- 1855 Lawrence Ave E
Toronto, ON, M1R 2Y3
Cross street: Pharmacy Ave and Lawrence Ave E
Open in Google Maps - Accessibility
- Wheelchair accessible main entrance
- Hours of Operation
- Program hours vary; call for information
- Service Area(s)
- East York
- Markham
- North York
- Scarborough
- Toronto Downtown
