Canadian Red Cross Society, Toronto

First Contact Program


Description
New Clients in-person support
  • information about emergency shelter social legal and health services
  • information and referral on refugee claim process and settlement services
  • work permits
Eligibility
Refugee claimants
Application Process
Call for details
Documents Required
No documents required
Toll Free
1-866-902-4993
Office
416-480-2500 option 1
Web Site
https://www.redcross.ca/how-we-help/migrant-and-refugee-services/first-contact/first-contact-ontario
Email
[email protected]
Mailing Address
557 Dixon Rd
Unit 118
Toronto, ON, M9W 6K1
Canada
Languages
English, Other - interpretation services may be available -- call for details
Fees
None
Agency Information
View Agency Profile
Copyright
Findhelp Information Services
Last Updated On
April 11, 2026
Last Verified On
February 6, 2026
Address
557 Dixon Rd, Unit 118
Toronto, ON, M9W 6K1
Cross street: Martin Grove Rd and Dixon Rd
Open in Google Maps
Accessibility
Fully Accessible - Designated parking at entrance; Wheelchair accessible non-powered doors at main entrance; Barrier-free washroom including door and stall
Hours of Operation
Mon
8:00 am to 8:00 pm
Tue
8:00 am to 8:00 pm
Wed
8:00 am to 8:00 pm
Thu
8:00 am to 8:00 pm
Fri
8:00 am to 8:00 pm
Mon-Fri 8 am-8 pm office hours
Emergency referral line -- Mon-Sun 24 hours
Service Area(s)
  • Greater Toronto Area
  • Ontario