- Description
Provides advocacy, crisis intervention, and shelter to adults and children experiencing violence
Emergency shelter, capacity 32
- counselling and referrals
- advocacy and follow up
- court and immigration escort
- children's program and counselling
- legal and housing assistance
Transitional Housing and Outreach Support Program (TH&O)
Community-based support in applying for affordable housing, including counselling, safety planning, assistance accessing food supports, outreach and workshops- Eligibility
- Women, Two-Spirit, Trans (including trans men), Non-binary and gender diverse (2SLGBTQI+) individuals, with or without children, escaping violence and abuse
Residency Requirements: Greater Toronto Area - Application Process
- Call first for details regarding vacancies and admission procedure
- Documents Required
- May vary; contact for information
- Office
- 416-743-1733
- Crisis
- 416-746-3701 - 24 Hour Crisis Line
- Fax
- 416-743-1732
- TTY
- 416-746-3716 - 24 Hour Crisis Line
- Web Site
- http://ernestines.ca
- [email protected]
- Mailing Address
- PO Box 141, Stn B
Toronto, ON, M9W 5K9
Canada - Languages
- English, Access to interpreters for other languages, American Sign Language (ASL), Arabic, Bosnian, Chinese (Cantonese), Chinese (Mandarin), Farsi, French - interpreters, German, Gujarati, Hindi, Italian, Korean, Ojibway, Polish, Portuguese, Punjabi, Romanian, Russian, Slovenian, Somali, Spanish, Tamil, Twi, Ukrainian, Urdu, West Indian dialects
- Contact
- Manager, Programs and Services,
Phone: 416-743-1733 ext 2031 - Interim Executive Director
- Laverne Blake
Email: [email protected] - Fees
- None
- Topic(s)
- Abuse / Assault - Counselling for People Experiencing Abuse
- Abuse / Assault - Crisis Lines for People Experiencing Abuse
- Abuse / Assault - Shelter for Women Experiencing Abuse
- Emergency / Crisis - Crisis lines
- Emergency / Crisis - Shelters from Abuse
- Emergency / Crisis - Victims of Crime Support Programs
- Housing - Help to Find Housing
- Social Media
- Agency Information
- View Agency Profile
- Copyright
- Findhelp Information Services
- Last Updated On
- March 10, 2026
- Last Verified On
- November 20, 2025
- Address
- Toronto
Toronto, ON
Open in Google Maps - Accessibility
- Wheelchair accessible automatic main entrance ; Easy access to elevator ; Elevator with braille and voice/tone features, lowered buttons ; Barrier-free washroom including door and stall ; Service dogs accommodated
- Hours of Operation
- Open 24/7Crisis line Mon-Sun 24 hours; call for intake
- Service Area(s)
- Durham Region
- Greater Toronto Area
- Halton Region
- Peel Region
- York Region
