- Description
Individual and group counselling, walk-in counselling, information and referral services to individuals and families; specialized services for LGBTQ community, individuals with HIV/AIDS, individuals with developmental disabilities, seniors (including seniors experiencing abuse), sexual abuse survivors, women experiencing abuse, male perpetrators of abuse, separating and divorcing families; advocacy, education, research and community development
Counselling and Support for Individuals, Couples and Families
Counselling and educational programs for those seeking support in dealing with relationships and family problems, parenting, depression, anxiety, job loss, separation, divorce and new relationships, sexual abuse and childhood trauma, life transitions and other issues- Violence Against Women Program
- counselling for male survivors of sexual abuse, see separate listing
- contact intake line at 416-595-9618 for information on in-person pre-booked appointments and availability of support groups, or visit website
- social reform, public education and advocacy
Families in Transition
Planned brief interventions with focus on supporting child adjustment to parental separation, divorce and remarriage , includes individual and family counselling, educational programs, support groups, mediation of parenting plans, and training and consultation for professionals working with changing families
David Kelley Services, see separate listing
Growing Up Healthy Downtown, see separate listing
Options Program, see separate listing
Seniors and Caregivers Support, see separate listing
Individual and Group Counselling for Women in Abusive Relationships
Individual and group counselling for women who have experienced partner abuse, multilingual services available, including crisis intervention, and programs for children who have witnessed partner abuse- virtual mental health support available for women experiencing violence
Next Steps Program for Men
Group counselling for men who are or have been abusive to their partners, including alternatives to abusive behaviour, and communication skills
Partner Assault Response (PAR)
12 week group education and counselling program on domestic violence and non-abusive ways of resolving conflict; victims/partners of the offender provided with support including safety planning, referrals to community resources, and information on offender's progressDevelopmental Services Passport Program, see separate listing
Toronto Ontario Region Local Passport Agency
FST services available at partner agencies
Call for information on locations, including Unison Health and Community Services, Bathurst-Finch Hub (540 Finch Ave), Working Women Community Centre, Victoria Park Hub (1527 Victoria Park Ave), Rexdale Community Health Centre (8 Taber Rd), and LAMP Community Health Centre (185 Fifth St)- see separate listings
- Eligibility
- Anyone living, working, or attending school in Toronto, regardless of age, cultural background, race or sexual orientation, including children, and particularly individuals and families with low incomes in need; Partner Assault Response: offenders 18 years and older, ordered by the court to attend the program in response to a criminal charge involving domestic violence
- Application Process
- In person by appointment only; call Service Access Unit to discuss available programs and arrange appointment
- Documents Required
- May vary; contact for information
- Office
- 416-595-9618 - Service Access Unit
- Administrative Office
- 416-595-9230
- Fax
- 416-595-0242 - Administration
- Passport Program
- 416-780-1106
- Fax
- 416-977-2860 - Service Access Unit
- Web Site
- https://www.familyservicetoronto.org
- [email protected]
- Mailing Address
- 355 Church St
3rd Fl
Toronto, ON, M5B 0B2
Canada - Languages
- Cantonese, English, Farsi, Hindi, Hungarian, Italian, Mandarin, Portuguese, Somali, Spanish, Tamil, Not all languages available for all programs, contact for information
- Contact
- Jessica Manley, Clinical Manager, Counselling Service, DK Services and Families in Transition
Email: [email protected]
Phone: 416-595-9230 ext 336 - Fees
- Geared to income; some services free; Partner Assault Response on sliding scale
- Topic(s)
- Social Media
- Agency Information
- View Agency Profile
- Copyright
- Findhelp Information Services
- Last Updated On
- June 27, 2025
- Last Verified On
- June 9, 2025
- Address
- 355 Church St, 3rd Fl
Toronto, ON, M5B 0B2
Cross street: Church St and Gerrard St E
Open in Google Maps - Accessibility
- Designated parking at entrance ; Wheelchair accessible automatic main entrance ; Easy access to elevator ; Barrier-free washroom including door and stall ; Most other community locations wheelchair accessible - call for details
- Hours of Operation
- Mon-Fri 9 am-5 pm; evening appointments available; closed weekends and holidaysMon9:00 am to 5:00 pmTue9:00 am to 5:00 pmWed9:00 am to 5:00 pmThu9:00 am to 5:00 pmFri9:00 am to 5:00 pm
In person by appointment only; contact for information on specific programs - Service Area(s)
- Greater Toronto Area

