Family Service Toronto

Counselling and Support Services


Description

Individual and group counselling, walk-in counselling, information and referral services to individuals and families; specialized services for LGBTQ community, individuals with HIV/AIDS, individuals with developmental disabilities, seniors (including seniors experiencing abuse), sexual abuse survivors, women experiencing abuse, male perpetrators of abuse, separating and divorcing families; advocacy, education, research and community development

Counselling and Support for Individuals, Couples and Families
Counselling and educational programs for those seeking support in dealing with relationships and family problems, parenting, depression, anxiety, job loss, separation, divorce and new relationships, sexual abuse and childhood trauma, life transitions and other issues

  • Violence Against Women Program
  • counselling for male survivors of sexual abuse, see separate listing
  • contact intake line at 416-595-9618 for information on in-person pre-booked appointments and availability of support groups, or visit website
  • social reform, public education and advocacy


Families in Transition
Planned brief interventions with focus on supporting child adjustment to parental separation, divorce and remarriage , includes individual and family counselling, educational programs, support groups, mediation of parenting plans, and training and consultation for professionals working with changing families

David Kelley Services, see separate listing

Growing Up Healthy Downtown, see separate listing

Options Program, see separate listing

Seniors and Caregivers Support, see separate listing

Individual and Group Counselling for Women in Abusive Relationships
Individual and group counselling for women who have experienced partner abuse, multilingual services available, including crisis intervention, and programs for children who have witnessed partner abuse

  • virtual mental health support available for women experiencing violence


Next Steps Program for Men
Group counselling for men who are or have been abusive to their partners, including alternatives to abusive behaviour, and communication skills

Partner Assault Response (PAR)
12 week group education and counselling program on domestic violence and non-abusive ways of resolving conflict; victims/partners of the offender provided with support including safety planning, referrals to community resources, and information on offender's progress

Developmental Services Passport Program, see separate listing
Toronto Ontario Region Local Passport Agency


FST services available at partner agencies
Call for information on locations, including Unison Health and Community Services, Bathurst-Finch Hub (540 Finch Ave), Working Women Community Centre, Victoria Park Hub (1527 Victoria Park Ave), Rexdale Community Health Centre (8 Taber Rd), and LAMP Community Health Centre (185 Fifth St)

  • see separate listings
Eligibility
Anyone living, working, or attending school in Toronto, regardless of age, cultural background, race or sexual orientation, including children, and particularly individuals and families with low incomes in need; Partner Assault Response: offenders 18 years and older, ordered by the court to attend the program in response to a criminal charge involving domestic violence
Application Process
In person by appointment only; call Service Access Unit to discuss available programs and arrange appointment
Documents Required
May vary; contact for information
Office
416-595-9618 - Service Access Unit
Administrative Office
416-595-9230
Fax
416-595-0242 - Administration
Passport Program
416-780-1106
Fax
416-977-2860 - Service Access Unit
Web Site
https://www.familyservicetoronto.org
Email
[email protected]
Mailing Address
355 Church St
3rd Fl
Toronto, ON, M5B 0B2
Canada
Languages
Cantonese, English, Farsi, Hindi, Hungarian, Italian, Mandarin, Portuguese, Somali, Spanish, Tamil, Not all languages available for all programs, contact for information
Contact
Jessica Manley, Clinical Manager, Counselling Service, DK Services and Families in Transition
Email: [email protected]
Phone: 416-595-9230 ext 336
Fees
Geared to income; some services free; Partner Assault Response on sliding scale
Topic(s)
Social Media
Agency Information
View Agency Profile
Copyright
Findhelp Information Services
Last Updated On
June 27, 2025
Last Verified On
June 9, 2025
Address
355 Church St, 3rd Fl
Toronto, ON, M5B 0B2
Cross street: Church St and Gerrard St E
Open in Google Maps
Accessibility
Designated parking at entrance ; Wheelchair accessible automatic main entrance ; Easy access to elevator ; Barrier-free washroom including door and stall ; Most other community locations wheelchair accessible - call for details
Hours of Operation
Mon
9:00 am to 5:00 pm
Tue
9:00 am to 5:00 pm
Wed
9:00 am to 5:00 pm
Thu
9:00 am to 5:00 pm
Fri
9:00 am to 5:00 pm
Mon-Fri 9 am-5 pm; evening appointments available; closed weekends and holidays
In person by appointment only; contact for information on specific programs
Service Area(s)
Greater Toronto Area