Neighbourhood Information Post


Description

Community support

  • community information and referral
  • assistance in filling out government and housing forms, call for information
  • income tax clinic
  • phone and mail registry service
  • computer, Internet and email access
  • online resource directory
  • case management
  • advocacy
  • peer-supported community events/festivals and hobby groups

Housing Trusteeship Services
Money management services to help clients stay housed by assisting in paying rent to avoid evictions

  • financial literacy skills (budgeting, bill assistance, allowances)
  • landlord and tenant mediation
  • follow-up support and community links

Toronto Rent Bank
Grants to low-income households who are in rental arrears or need to move into more suitable housing - Neighbourhood Information Post program coordinating agency

Energy Assistance Program
Financial assistance to low income individuals and families who are in arrears for their utility bills, and have exhausted all other sources of financial support

Assistance with energy programs; funds eligible clients to reconnect, prevent disconnection or to assist in the payment of energy arrears for hydro, gas or oil service

Member agency of Toronto Drop-in Network (TDIN)

Eligibility
Low income individuals and families
Residency Requirements: Housing Trustee Services, Toronto Rent Bank and Energy Assistance Programs -- Toronto; all other services Bloor St E/Danforth Ave (north) to Lake Ontario (south), Yonge St (west) to Don Valley Parkway (east)
Application Process
Call or visit website for information
Documents Required
May vary; contact for information
Office
416-924-2543
Office
416-397-7368 - Toronto Rent Bank, Emergency Energy Fund and Low-Income Energy Assistance Program
Fax
416-924-4748
Web Site
https://nipost.org
Email
[email protected]
Mailing Address
Parliament Street Public Library; 269 Gerrard St E
2nd Fl
Toronto, ON, M5A 2G3
Canada
Languages
Arabic, Bosnian, Cantonese, English, French, Hindi, Lingala, Mandarin, Nepali, Portuguese, Russian, Somali, Spanish, Tamil, Twi, Urdu, Other languages may be available
Fees
None
Topic(s)
Social Media
Agency Information
View Agency Profile
Copyright
Findhelp Information Services
Last Updated On
March 25, 2026
Last Verified On
August 14, 2025
Address
Parliament Street Public Library, 269 Gerrard St E, 2nd Fl
Toronto, ON, M5A 2G3
Cross street: Parliament St and Gerrard St E
Open in Google Maps
Accessibility
Wheelchair accessible building including main entrance and barrier free washrooms Staff assistance necessary to access elevator
Hours of Operation
Mon
9:00 am to 4:30 pm
Tue
9:00 am to 4:30 pm
Wed
9:00 am to 4:30 pm
Thu
9:00 am to 4:30 pm
Fri
9:00 am to 4:30 pm
Mon-Fri 9 am-4:30 pm
Service Area(s)
Greater Toronto Area