- Description
Services for seniors 65 years and older and those caring for them
- supportive and crisis counselling for seniors, older adults and those caring for seniors
- phone risk assessments, crisis de-escalation and triage to COSS (Crisis Outreach Service for Seniors - see separate listing) and behaviour supports when needed
- crisis service in-person, through COSS, if necessary
Information and referral for support services in the community including:
- adult day programs for frail seniors or those with dementias, case management, congregate dining, crisis support, foot care, home assistance, hospice care, meals on wheels, medical escort, nursing, respite care for caregiver relief, security checks, shopping assistance, social contact, transportation, etc.
A partnership between Toronto WoodGreen Community Services, Ontario Health at Home and Les Centres d'Accueil Heritage
- Eligibility
- Seniors who need crisis support, referrals to community supports or behaviour supports; seniors living in the community, their families, caregivers, care providers, and health care stakeholders
- Application Process
- Call
- Documents Required
- No documents required
- Toll Free
- 1-877-621-2077
- Office
- 416-217-2077
- Fax
- 416-217-3816
- Web Site
- https://torontoseniorshelpline.ca
- [email protected]
- Mailing Address
- c/o WoodGreen Community Services, 815 Danforth Ave
1st Fl
Toronto, ON, M4J 1L2
Canada - Languages
- English, French, Interpretive Services - for other languages
- Contact
- Rochelle McAlister, Senior Manager, Seniors Mental Health and Addictions
Email: [email protected]
Phone: 416-405-5136 - Fees
- None
- Topic(s)
- Agency Information
- View Agency Profile
- Copyright
- Findhelp Information Services
- Last Updated On
- December 15, 2025
- Last Verified On
- September 18, 2025
- Address
- Toronto
Toronto, ON
Open in Google Maps - Accessibility
- Not Applicable
- Hours of Operation
- Mon-Fri 9 am-8 pm; Sat-Sun, statutory holidays 10 am-6 pmMon9:00 am to 8:00 pmTue9:00 am to 8:00 pmWed9:00 am to 8:00 pmThu9:00 am to 8:00 pmFri9:00 am to 8:00 pmSat10:00 am to 6:00 pmSun10:00 am to 6:00 pm
- Service Area(s)
- Greater Toronto Area

