- Description
Settlement services including orientation, information and referral, counselling and support
Newcomer Settlement Services (NSP) - for refugee claimants and other newcomers- one-on-one settlement counselling and referrals
- help with filling out forms; assistance with immigration status
- orientation sessions and workshops
- culturally sensitive services for the Roma community
Library Settlement Program (LSP) and Settlement in Community Spaces (SCS)
- for Permanent Residents and Convention Refugees
- newcomer outreach at libraries and newcomer kiosks; outreach program based in elementary and secondary schools during school year
- orientation workshops, one-on-one settlement services; community referrals
- employment support services; career mentoring and networking events
- individualized action plan, settlement information and referral, group activities
- citizenship education circles; English conversation circles
- Newcomers Explore and Appreciate Toronto (NEAT)
Newcomer Mental Health Program
- one-on-one brief counselling to newcomers with complex needs, as well as comprehensive settlement needs assessment
- referrals to appropriate community programs and resources
- group activities that provide coping strategies, support, skill-building and self-help opportunities
Cybersecurity Training - IT Security Bridge Training
- for internationally trained professionals with IT backgrounds to prepare for jobs in cybersecurity
- training for a Cybersecurity Fundamentals Certificate
- mentoring, networking, and help with resumes and interview preparation
- providing a personalized job search plan, labour market information, networking
- Eligibility
- Varies according to program; contact organization for information
- Application Process
- Call or email to request an appointment; or walk in appointments available
- Documents Required
- May vary; contact for information
- Office
- 416-588-6288
- Fax
- 416-588-2435
- Web Site
- https://www.culturelink.ca
- [email protected]
- Mailing Address
- The Crossways Mall, 2340 Dundas St W
Suite 301
Toronto, ON, M6P 4A9
Canada - Languages
- American Sign Language, Arabic, Bengali, Cantonese, Czech, English, Farsi, Filipino, French, Gujarati, Hindi, Hungarian, Mandarin, Pashto, Polish, Portuguese, Punjabi, Russian, Sinhalese, Slovak, Somali, Spanish, Tamil, Tibetan, Urdu
- Fees
- None; contact organization for information
- Topic(s)
- Social Media
- Agency Information
- View Agency Profile
- Copyright
- Findhelp Information Services
- Last Updated On
- November 28, 2025
- Last Verified On
- October 15, 2025
- Address
- The Crossways Mall, 2340 Dundas St W, Suite 301
Toronto, ON, M6P 4A9
Cross street: Dundas St W and Bloor St W
Open in Google Maps - Accessibility
- Fully accessible - Designated parking at entrance - underground parking ; Wheelchair accessible automatic main entrance ; Barrier-free washroom including door and stall
- Hours of Operation
- Office: Mon-Fri 10 am-6 pmMon10:00 am to 6:00 pmTue10:00 am to 6:00 pmWed10:00 am to 6:00 pmThu10:00 am to 6:00 pmFri10:00 am to 6:00 pm
- Service Area(s)
- Greater Toronto Area

