Albion Neighbourhood Services

North Office Hub


Description

Housing Services

  • information and referral
  • matches tenants with landlords, landlord outreach and recruitment, housing listings
  • voluntary trusteeship service
  • street outreach to persons who are homeless, in partnership with Streets to Homes, follow-up support for clients who have been placed in housing
  • MyAccesstoHousingTO -- assistance with subsidized housing application process
  • assistance with application for Ontario Electricity Support Program
  • assistance with application for LEAP (Low Income Energy Assistance Program)

RENT BANK

Residents may be eligible for a rental arrears grant or rental deposit assistance if they:

  • are behind on rent
  • currently live in or are moving to Toronto
  • pay market rent for a rental unit covered by the Residential Tenancies Act
  • can provide proof of income and are not currently in receipt of social assistance such as Ontario Works (OW) or Ontario Disability Support Program (ODSP); Note: Residents in receipt of social assistance should contact their Ontario Works (OW) or Ontario Disability Support Program (ODSP) office as they may qualify for the Housing Stabilization Fund
  • are the sole applicant for their household
  • are on the lease as a lease holder or an occupant to qualify, however, if this is not the case, applicants may still apply and an intake worker can assist applicants meet this requirement
  • for Income Eligibility Criteria: Click here
  • Note: Applicants who do not have identification can still apply and an intake worker will work with them to obtain the required documents

    Applicants are not eligible for Toronto Rent Bank support if:

    • they have an RRSP balance in excess of $6,000
    • they have received Toronto Rent Bank support within the last 12 months

    Applicants whose rental arrears exceed $5,000, or four months of rent, may still apply and will receive assistance from an intake worker to help negotiate a repayment plan with their landlord; other criteria will be considered on a case-by-case basis, in collaboration with the Toronto Rent Bank intake worker and Neighbourhood Information Post (NIP)

Eligibility
Varies by program
Application Process
Rent Bank application intake call 416-397-7368; for information regarding other services call 416-740-3704
Documents Required
Documents vary based on the application process and eligibility criteria
Office
416-740-3704
Office 2
416-397-7368 - General Inquiry and Intake
Fax
416-740-7124
Web Site
http://www.albionneighbourhoodservices.ca
Email
[email protected]
Mailing Address
21 Panorama Court
Unit 14
Toronto, ON, M9V 4E3
Canada
Languages
English, Farsi, Italian, Punjabi, Spanish, Twi, Urdu
Contact
Rebecca Atenkah, Supervisor
Email: [email protected]
Executive Director (Acting)
Khudaija Sheikh
Email: [email protected]
Phone: 416-740-3704
Fees
None
Topic(s)
Social Media
Agency Information
View Agency Profile
Copyright
Findhelp Information Services
Last Updated On
April 11, 2026
Last Verified On
July 31, 2025
Address
21 Panorama Court, Unit 14
Toronto, ON, M9V 4E3
Cross street: Kipling Ave and Finch Ave W
Open in Google Maps
Accessibility
Designated parking at entrance ; Wheelchair accessible automatic main entrance ; Easy access to elevator ; Barrier-free washroom including door and stall
Hours of Operation
Mon
9:30 am to 5:00 pm
Tue
9:30 am to 5:00 pm
Wed
9:30 am to 5:00 pm
Thu
9:30 am to 5:00 pm
Fri
9:30 am to 5:00 pm
Mon-Fri 9:30 am-5 pm
Toronto Rent Bank Mon-Fri 9 am-4:30 pm
Service Area(s)
Etobicoke