Toronto Shelter and Support Services
Shelter, Support, Housing and Prevention
- Description
- Homelessness services, including shelters, respite centres, warming/cooling centres, eviction prevention, and street outreach
- cold weather response, including winter respite
- see separate listings for shelter and housing services
- Central Intake, Streets to Homes, Assessment and Referral Centre, shelters, and 24-hour respite site complaints, contact 416-392-8741, fax 416-338-1144, email [email protected]
- Complaint form can be mailed to SSHA Complaints, 55 John St, 6th Floor
- Eligibility
- Varies by program, see separate listings
- Application Process
- Complaints call, email website for information on process, or to download and complete online form
- Documents Required
- Contact for information
- Office
- 416-392-8741 - Compliments or complaints
- Crisis
- 416-338-4766 - Central Intake Line
- Crisis
- 1-877-338-3398 - Central Intake Line - Toll Free
- Office
- 416-338-8888 - Housing Application Support Centre
- Fax
- 416-392-8758
- Web Site
- https://www.toronto.ca/community-people/housing-shelter
- [email protected]
- Mailing Address
- 55 John St
Toronto, ON, M5V 3C6
Canada - Languages
- English
- Fees
- None
- Social Media
- Agency Information
- View Agency Profile
- Copyright
- Findhelp Information Services
- Last Updated On
- March 25, 2026
- Last Verified On
- August 1, 2025
- Location
- Toronto
- Accessibility
- Not Applicable
- Hours of Operation
- Mon-Fri 8:30 am-4:30 pmMon8:30 am to 4:30 pmTue8:30 am to 4:30 pmWed8:30 am to 4:30 pmThu8:30 am to 4:30 pmFri8:30 am to 4:30 pm
- Service Area(s)
- Greater Toronto Area
