Toronto Shelter and Support Services

Toronto Central Intake Line

Search Agency Service

Description

Centralized access system for homeless individuals and families requiring emergency shelter, includes coordinated shelter placement with family shelters, shelters for single individuals, and youth 16 years and older, and comprehensive homelessness prevention strategies

Intake for assaulted women's shelters through Assaulted Women's Helpline, 416-863-0511, 1-866-863-0511, or text 7233 (see separate listing)

Eligibility
Varies by program, see separate listings
Application Process
For shelter referrals call Central Intake Line 416-338-4766 or 1-877-338-3398; No walk-in service
See separate listing for Streets to Homes Assessment and Referral Centre (SHARC) for in-person supports, housing assistance and shelter referrals
Documents Required
Contact for information
Office
3-1-1
Crisis
416-338-4766 - Central Intake Line accepts collect calls
Office
1-877-338-3398 - From Greater Toronto Area
Fax
416-397-5725 - Central Intake Line
Web Site
https://www.toronto.ca/community-people/housing-shelter/homeless-help/central-intake/#:~:text=If%20you%20are%20in%20need,3398%20or%20by%20calling%20311.
Languages
English, Interpreters available for other languages
Fees
None
Social Media
Agency Information
View Agency Profile
Copyright
Findhelp Information Services
Last Updated On
March 25, 2026
Last Verified On
April 15, 2025
Location
Toronto
Accessibility
Not applicable
Hours of Operation
Open 24/7
Mon-Sun 24 hours
Service Area(s)
Greater Toronto Area