West Neighbourhood House

Settlement Services - 1497 Queen St W site

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Description
Newcomer Settlement Program
Individual and group sessions for settlement support services, referrals, information, and orientation

Mobile Settlement Services in Shelter Program
In-group workshops, individual and group workshops (including providing information, orientation, referral, and needs assessment) for homeless and under-housed newcomers who are Permanent Residents and Convention Refugee families

Newcomer Youth Program
  • practice English skills
  • employment assistance
  • volunteer opportunities
  • homework help and mentorship support
  • recreational activities including sports, music, arts
  • family reunification
  • in partnership with other service providers
  • individual and group mental health and wellness support
  • post-secondary and scholarship support
Eligibility
Newcomer youth program: 13-30 years - no residency requirement
Residency Requirements for other programs: Bloor St (north) to Lake Ontario (south), Roncesvalles Ave (west) to Bathurst St (east)
Application Process
Call 416-532-4828
Documents Required
No documents required
Office
416-532-4828
Web Site
https://www.westnh.org/
Email
[email protected]
Mailing Address
1497 Queen St W
Suite 103
Toronto, ON, M6R 1A3
Canada
Languages
English, Hindi, Pashto, Portuguese, Spanish, Urdu, Access to interpreters for other languages
Contact
Jani Trindade, Coordinator, Immigrant and Refugee Services
Email: [email protected]
Phone: 416-532-7586 ext 401
Fees
None
Topic(s)
Social Media
Agency Information
View Agency Profile
Copyright
Findhelp Information Services
Last Updated On
April 11, 2026
Last Verified On
August 8, 2025
Address
1497 Queen St W, Suite 103
Toronto, ON, M6R 1A3
Cross street: Lansdowne Ave and Queen St W
Open in Google Maps
Accessibility
Partially accessible - Wheelchair accessible main entrance; Barrier-free washroom including door and stall
Hours of Operation
Mon
9:00 am to 5:00 pm
Tue
9:00 am to 5:00 pm
Wed
9:00 am to 5:00 pm
Thu
9:00 am to 5:00 pm
Fri
9:00 am to 5:00 pm
Mon-Fri 9 am-5 pm
Service Area(s)
Toronto Downtown
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