- Description
Settlement services
Individual assistance with immigration, orientation and other settlement-related issues- information and referral
- identification documents, applying for government benefits/services, housing, legal issues and accessing healthcare services
- employment education and support
- group settlement sessions
- client advocacy support
Group activities for newly arrived immigrants and refugees (all ages)
Trained and experienced volunteer mentors assist with language learning in English language settlement groups, orienting to new community, and establishing social and professional networks- volunteering and civic engagement
- financial literacy
- skills and career development
- free immigration legal clinics
Newcomer Youth Program for youth 13-30 years
- leadership training
- entrepreneurship
- homework club
- one-to-one help with resume writing and job search skills
- post-secondary and scholarship applications
- cooking classes
- mentorship
- sports clubs and recreation
- art and design activities
- volunteer program
- civic engagement activities
- individual and group mental health and wellness support
- Eligibility
- Permanent residents, convention refugees and refugee claimants and all immigrants regardless of immigration status and length of residency in Canada including socially marginalized, homeless and non-status
Residency requirements: Bloor St (north) to Lake Ontario (south), and Roncesvalles (west) to Bathurst St (east) - Application Process
- Call for appointment
- Documents Required
- No documents required
- Office
- 416-532-4828
- Fax
- 416-536-2859
- Web Site
- https://www.westnh.org/
- [email protected]
- Mailing Address
- 248 Ossington Ave
Toronto, ON, M6J 3A2
Canada - Languages
- Dari, English, Farsi, Hindi, Hungarian, Portuguese, Spanish, Tamil, Tibetan, Turkish, Urdu, Interpretation available for other languages
- Contact
- Jani Trindade, Immigrant and Refugee Services Coordinator
Phone: 416-532-7586 ext 401 - Fees
- None
- Topic(s)
- Social Media
- Agency Information
- View Agency Profile
- Copyright
- Findhelp Information Services
- Last Updated On
- April 11, 2026
- Last Verified On
- June 27, 2025
- Address
- 248 Ossington Ave
Toronto, ON, M6J 3A2
Cross street: Ossington Ave and Dundas St W
Open in Google Maps - Accessibility
- Partially Accessible - Wheelchair accessible automatic main entrance; Barrier-free washroom including door and stall
- Hours of Operation
- Mon-Fri 9 am-5 pmMon9:00 am to 5:00 pmTue9:00 am to 5:00 pmWed9:00 am to 5:00 pmThu9:00 am to 5:00 pmFri9:00 am to 5:00 pm
- Service Area(s)
- Toronto Downtown
