- Description
- Adult Day Services
Includes snacks, hot meals and assistance with personal care- Alzheimer Day Program and Frail Elderly Program
- social and recreation activities
- daily fee
Intake, information and referral, case management, crisis intervention, social work, caregiver support, and individual and family counselling- education, training and support for individuals caring for frail or disabled family members
- support groups
- information sessions
- advocacy
- assistance in locating health care services, financial benefits and other community resources
Drop-in programs including fitness, recreation (sewing, woodworking, crafts),educational workshops and wellness seminars- day trips
- activities in English, Portuguese, Vietnamese
- $15 annual membership
Seniors create and perform short plays on elder abuse prevention and health promotion
Home Support Services
Meals on Wheels (Chinese, western, South Asian and frozen meals)
Home Help- light housekeeping, laundry, meal preparation, Monday-Friday
- group shopping, transportation for medical appointments and wellness programs
- participates in Toronto Ride
- bathing, dental hygiene, light housekeeping, Monday-Sunday
- friendly visiting, security checks
Personal support and caregiver relief
Supportive Housing
On-site and on-call support services for residents of May Robinson Apartments and Springhurst Manor, with physical or chronic health problems that require consistent monitoring and supervision, includes personal support and emergency response available Monday-Sunday 24 hours - Eligibility
- Seniors 55 years and older and adults with disabilities
Catchment area: from Bloor St in the North, to Lake Ontario in the south, and between Bathurst St to the east and Roncesvalles Ave in the west - Application Process
- Call 416-532-4828
- Documents Required
- No documents required
- Office
- 416-532-4828
- Fax
- 416-532-8739
- Web Site
- https://www.westnh.org/
- Mailing Address
- 248 Ossington Ave
Toronto, ON, M6J 3A2
Canada - Languages
- Cantonese, English, Mandarin, Portuguese, Vietnamese, Other - other languages may be available,
- Contact
- Isabel Palmar, Director
Email: [email protected]
Phone: 416-532-4828 ext 116 - Fees
- Vary for different services, some subsidies available; some free programs
- Topic(s)
- Disabilities - Developmental Disabilities
- Disabilities - Transportation for People with Disabilities
- Emergency / Crisis - In-Person Crisis Services
- Food - Home Delivered Meals
- Housing - Supportive Housing (Semi-Independent)
- Mental Health / Addictions - In-Person Crisis Services
- Older Adults - Elder Abuse
- Older Adults - Transportation for Older Adults
- Social Media
- Agency Information
- View Agency Profile
- Copyright
- Findhelp Information Services
- Last Updated On
- April 11, 2026
- Last Verified On
- July 25, 2025
- Address
- 248 Ossington Ave
Toronto, ON, M6J 3A2
Cross street: Ossington Ave and Dundas St W
Open in Google Maps - Accessibility
- Partially Accessible - Wheelchair accessible automatic main entrance; Barrier-free washroom including door and stall
- Hours of Operation
- Mon-Fri 8:30 am-4:30 pmMon8:30 am to 4:30 pmTue8:30 am to 4:30 pmWed8:30 am to 4:30 pmThu8:30 am to 4:30 pmFri8:30 am to 4:30 pm
Home Support Services -- Meals on Wheels Mon-Sat, Sun cold meals available
Adult Day Services -- Mon-Sat 8 am-6 pm
Client and Family services -- Mon-Fri 9 am-5 pm
West Active Living and Learning Centre -- Mon-Fri 8:30 am-4:45 pm, Sat 11 am-3 pm - Service Area(s)
- Toronto Downtown
