Durham (Region of). Health Department

Parent Supports


Description

Prenatal and parenting supports throughout the region for families. Toll Free
1-800-841-2729 or 905-668-2020 Monday-Friday 9 am-5 pm.

Durham Health Connection Line (DHCL) is a telephone help line staffed by public health nurses individual parent support by phone a variety of topics.

  • general parenting questions
  • family health
  • pregnancy, prenatal care
  • breastfeeding support
  • infant and child development
  • oral health
  • immunization
  • sleep
  • car seat safety
  • nutrition
  • information on community supports and resources.
  • assistance with registration and booking for supports and services.

Breastfeeding Support
Public Health Nurses with lactation training provide free breastfeeding support by phone or in person by appointment; for more information; visit www.durham.ca/breastfeeding. A comprehensive e-health resource with videos, tips, and information is also available at breastfeedinginfo.ca

Online Classes
Free access to online classes and videos to support families through pregnancy, birth, breastfeeding and newborn care.
Visit www.durham.ca/onlineprenatalclasses or www.durham.ca/newborn

SMILE (Supporting Mother and Infant Learning Experience)
Free prenatal classes for eligible clients:

  • under 26 years of age, and/or
  • referred by a community agency, and/or
  • living with low income.

Classes run throughout year both in-person and virtually check https://forms.durham.ca/Health/SMILE-Prenatal-Class-Registration for class information.

Home Visiting

Eligibility
SMILE - for eligible clients who are under 26 years of age, and/or referred by a community agency, and/or living with low income
Application Process
Call Durham Health Connection Line for information at 1-800-841-2729 or 905-668-2020 or visit websites listed above in description for more information and/or to self-refer
Documents Required
May vary; contact for information
Toll Free
1-800-841-2729 - Durham Health Connection Line
Office
905-668-2020 - Durham Health Connection Line
Fax
905-666-6214
Web Site
https://www.durham.ca
Email
[email protected]
Mailing Address
PO Box 730
Whitby, ON, L1N 0B2
Canada
Languages
English
Fees
None
Topic(s)
Social Media
Agency Information
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Copyright
Information Durham
Last Updated On
April 11, 2026
Last Verified On
December 15, 2025
Address
605 Rossland Rd E
Whitby, ON, L1N 0B7

Cross street: Garden St N and Rossland Rd E


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Accessibility
Call for details
Hours of Operation
Mon
9:00 am to 5:00 pm
Tue
9:00 am to 5:00 pm
Wed
9:00 am to 5:00 pm
Thu
9:00 am to 5:00 pm
Fri
9:00 am to 5:00 pm
Health Connection Line Mon-Fri 9 am-5 pm
Service Area(s)
Durham Region