- Description
Prenatal and parenting supports throughout the region for families. Toll Free
1-800-841-2729 or 905-668-2020 Monday-Friday 9 am-5 pm.
Durham Health Connection Line (DHCL) is a telephone help line staffed by public health nurses individual parent support by phone a variety of topics.- general parenting questions
- family health
- pregnancy, prenatal care
- breastfeeding support
- infant and child development
- oral health
- immunization
- sleep
- car seat safety
- nutrition
- information on community supports and resources.
- assistance with registration and booking for supports and services.
Breastfeeding Support
Public Health Nurses with lactation training provide free breastfeeding support by phone or in person by appointment; for more information; visit www.durham.ca/breastfeeding. A comprehensive e-health resource with videos, tips, and information is also available at breastfeedinginfo.ca
Online Classes
Free access to online classes and videos to support families through pregnancy, birth, breastfeeding and newborn care.
Visit www.durham.ca/onlineprenatalclasses or www.durham.ca/newborn
SMILE (Supporting Mother and Infant Learning Experience)
Free prenatal classes for eligible clients:- under 26 years of age, and/or
- referred by a community agency, and/or
- living with low income.
Classes run throughout year both in-person and virtually check https://forms.durham.ca/Health/SMILE-Prenatal-Class-Registration for class information.
Home Visiting- may be offered to families needing support as part of the Healthy Babies Healthy Children Program
- call the Durham Health Connection Line for details or visit Healthy Babies Healthy Children (HBHC) - Region of Durham for more information and/or to self refer
- Eligibility
- SMILE - for eligible clients who are under 26 years of age, and/or referred by a community agency, and/or living with low income
- Application Process
- Call Durham Health Connection Line for information at 1-800-841-2729 or 905-668-2020 or visit websites listed above in description for more information and/or to self-refer
- Documents Required
- May vary; contact for information
- Toll Free
- 1-800-841-2729 - Durham Health Connection Line
- Office
- 905-668-2020 - Durham Health Connection Line
- Fax
- 905-666-6214
- Web Site
- https://www.durham.ca
- [email protected]
- Mailing Address
- PO Box 730
Whitby, ON, L1N 0B2
Canada - Languages
- English
- Fees
- None
- Topic(s)
- Social Media
- Agency Information
- View Agency Profile
- Copyright
- Information Durham
- Last Updated On
- April 11, 2026
- Last Verified On
- December 15, 2025
- Address
- 605 Rossland Rd E
Whitby, ON, L1N 0B7Cross street: Garden St N and Rossland Rd E
Open in Google Maps - Accessibility
- Call for details
- Hours of Operation
- Health Connection Line Mon-Fri 9 am-5 pmMon9:00 am to 5:00 pmTue9:00 am to 5:00 pmWed9:00 am to 5:00 pmThu9:00 am to 5:00 pmFri9:00 am to 5:00 pm
- Service Area(s)
- Durham Region

