- Description
Shelter support and crisis counselling services, including confidential 24-hour telephone or in-person crisis and supportive assistance
- secure emergency shelter, capacity 33 crisis beds with additional cribs
- full accessible shelter with elevator
- consideration for family pets in shelter and accommodation for large breed dogs
- emergency transportation to shelter
- food, clothing and basic personal necessities
- supportive counselling and safety planning
- crisis counselling and transitional support
- comprehensive children's program
- help finding community resources and supports
- legal and court support referrals and rights information
- assistance with special priority for rent geared to income housing
- language interpretation arranged with notice
Community Support
Support to women and their children, who are currently involved in an abusive relationship, are planning on leaving, or have left abusive environment and require support- help to establish short and long-term goal planning based on individual needs
Support and follow-up provided by telephone, email, home visits or meeting at alternative safe location- short-term supportive counselling
- goal planning
- safety planning
- advocacy, resources and referrals
- housing support groups for women
- concurrent groups for moms and children
- groups for women 55+
- Eligibility
- Women 16 years and older with or without children, who are fleeing violence and abuse, whether physical, emotional, sexual or financial
- Application Process
- Contact for intake process
- Documents Required
- Bring identification and any other important documents if available
- Office
- 905-728-7311 - 24-Hour Crisis Line
- Crisis
- 1-800-263-3725 - 24-Hour Crisis Line
- Fax
- 905-728-1240
- Web Site
- https://www.thedenisehouse.com
- [email protected]
- Mailing Address
- PO Box 30560, King Stevenson Postal Outlet
Oshawa, ON, L1J 8L8
Canada - Languages
- English, French, French speaking caseworkers on staff, Free access to interpreters of many languages
- Contact
- Julia Fiddes, Executive Director
Email: [email protected] - Directions Shelter Program
- Deb Koeper
Email: [email protected] - Fees
- None
- Topic(s)
- Abuse / Assault - Counselling for People Experiencing Abuse
- Abuse / Assault - Crisis Lines for People Experiencing Abuse
- Abuse / Assault - Sexual Assault Support
- Abuse / Assault - Shelter for Women Experiencing Abuse
- Abuse / Assault - Victims of Abuse Support Programs
- Emergency / Crisis - Crisis lines
- Emergency / Crisis - Shelters from Abuse
- Social Media
- Agency Information
- View Agency Profile
- Copyright
- Information Durham
- Last Updated On
- February 25, 2026
- Last Verified On
- November 12, 2025
- Location
- Oshawa
- Accessibility
- Fully Accessible
- Hours of Operation
- Open 24/7Mon-Sun 24 hours
- Service Area(s)
- Durham Region
