Victim Services of Durham Region

Victim Crisis Assistance Ontario


Description

Victim Crisis Assistance Ontario - 24/7 assistance when requested by police or an agency with which the VCAO Program has a protocol

  • practical assistance needs assessment
  • referrals to relevant community and government support services
  • support to assess victim/survivor eligibility and assist them to collect documentation to apply to the VQRP+
  • safety planning provision of information
  • enhanced support, particularly for victims/survivors of human trafficking and other vulnerable populations
  • community support sessions
  • client follow-up

Victim Quick Response Program+ (VQRP+ -- program of last resort providing short-term assistance to victims/survivors to increase immediate safety and lessen the impact of a violent crime by offering

  • financial assistance for crime scene clean-up, transportation, and counselling services, including traditional Indigenous health services
  • also offers enhanced supports for victims/survivors of human trafficking, victims/survivors of serious injuries, and families affected by homicide
  • additional aid may be offered to victims of human trafficking may include storage lockers, tattoo removal, and treatment at a recovery facility
Eligibility
Victims of crime and tragic circumstances; children under 16 years of age required consent/permission from a parent or guardian

VQRP+ -- victims of direct crime, immediate family members, and witnesses of violent crimes who do not have personal, public, or private support for VQRP+ expenses
Applicants must first try to connect with available community resources before applying
Application Process
Referral by police, emergency services, community agency or self-referral
Documents Required
Contact for information
Toll Free
1-888-570-1520 ext 3400
Office
905-721-4226
Web Site
https://www.victimservicesdurham.ca
Email
[email protected]
Mailing Address
c/o Victim Services; 605 Rossland Rd E
Box 911
Whitby, ON, L1N 0B8
Canada
Languages
English, French, Translation services available
Contact
Krista MacNeil, Executive Director
Email: [email protected]
Fees
None
Topic(s)
Social Media
Agency Information
View Agency Profile
Copyright
Information Durham
Last Updated On
February 10, 2026
Last Verified On
November 21, 2025
Location
Whitby
Accessibility
Fully Accessible ; Call for details
Hours of Operation
Mon
8:00 am to 5:00 pm
Tue
8:00 am to 5:00 pm
Wed
8:00 am to 5:00 pm
Thu
8:00 am to 5:00 pm
Fri
8:00 am to 5:00 pm
Mon-Fri 8 am-5 pm
After-hours service only available by police referral
Service Area(s)
Durham Region