- Description
Crisis services to support individual in crisis, and/or their caregivers/supports
- 24/7 telephone crisis line
- community visit by mobile crisis team may be arranged
- follow-up support, including linkage and referral to other community supports
- intake available for short term crisis and residential crisis beds
Mobile Crisis
In-person community visits by mobile crisis team to support individual in their preferred environment- scheduled on first come, first served basis, Mon-Fri 7 am-7 pm
- client should call in the morning to request a visit that day
- not an emergency response program
Crisis Beds
Short-term crisis beds for individuals experiencing a crisis and in need of individualized support in a safe, supportive setting away from their present situation
Mental Health Safe Beds
Short-term residential crisis beds for individuals living with mental health concerns and in contact with the justice system- where appropriate, safe alternative to incarceration or hospitalization
In the case of an emergency call 911 or visit the nearest emergency room
- 24/7 telephone crisis line
- Eligibility
- Individuals 16 years and older who are experiencing a personal or situational crisis, or needs help and wants to talk
- Application Process
- Call for crisis services; for new client intake, call Central Connect 905-440-7534, toll-free 1-833-392-7363, fax 905-440-7560, or email [email protected]; visit website for client or health care provider online intake forms
For Mobile Crisis, call on the morning of the day a visit is required; leave voicemail with call back number - Documents Required
- Not applicable
- Toll Free
- 1-833-392-7363 - Central Connect Intake
- Office
- 905-440-7534 - Central Connect Intake
- Crisis
- 905-666-0483 - Crisis Access Linkage Line (CALL)
- Crisis
- 1-800-742-1890 - Crisis Access Linkage Line (CALL)
- Fax
- 905-440-7560 - Central Connect Intake
- TTY
- 1-866-620-3490 - Crisis Line
- Web Site
- https://www.lakeridgehealth.on.ca
- [email protected]
- Mailing Address
- 519 Brock St S
Whitby, ON, L1N 4K8
Canada - Languages
- English, Interpreter services available
- Contact
- Mandi Burshaw, Program Manager
Phone: 905-666-0831 - Director, Community Mental Health and Addictions
- Sheila Gallagher
- Fees
- None
- Topic(s)
- Social Media
- Agency Information
- View Agency Profile
- Copyright
- Information Durham
- Last Updated On
- February 25, 2026
- Last Verified On
- June 14, 2024
- Address
- 519 Brock St S
Whitby, ON, L1N 4K8
Cross street: Brock St S and St John St E
Open in Google Maps - Accessibility
- Not accessible
- Hours of Operation
- Open 24/7Crisis Access Linkage Line Mon-Sun 24 hours
Mobile Crisis Visits Mon-Fri 7 am-7 pm, on first come, first served basis
Office Mon-Fri 8:30 am-4:30 pm - Service Area(s)
- Durham Region
