- Description
- 24-hour telephone crisis and support line, includes emotional support, safety planning and information and referrals
Live chat includes confidential and anonymous online counselling, Mon-Fri 11 am-8 pm - Eligibility
- Senior survivors of current or past abuse
Open to all older adults, including women, men, and people who are non-binary, two-spirit, trans or gender-queer (including lesbian, gay, bisexual, straight individuals), as well as individuals with disabilities, persons of colour, and immigrants and refugees
Information also available to relatives, friends, neighbours, caregivers and service professionals - Application Process
- Call 24-hour toll free crisis line or for live chat visit www.awhl.org/online-chat
- Documents Required
- May vary; contact for information
- Office
- 416-364-4144 - Administration only
- Crisis
- 1-866-299-1011
- TTY
- 1-866-299-0008 - Crisis Line
- Web Site
- https://www.awhl.org
- Mailing Address
- PO Box 40569, Six Points Plaza
Toronto, ON, M9B 6K8
Canada - Languages
- English, Interpretive services available for over 200 languages
- Fees
- None
- Topic(s)
- Social Media
- Agency Information
- View Agency Profile
- Last Updated On
- March 10, 2026
- Last Verified On
- April 10, 2025
- Accessibility
- Not Applicable
- Hours of Operation
- Open 24/7Telephone crisis support Mon-Sun 24 hours
Online live chat Mon-Fri 11 am-8 pm - Service Area(s)
- Ontario

