Canadian Hearing Services

Hearing Care Counselling Program


Description
Provides communication and hearing health support services to enable people with a hearing loss carry out daily living activities independently, safely, and with reduced communication difficulties

Services include:
Home Visits
  • provide information or counselling on understanding hearing loss and managing difficult listening situations including the use, care and maintenance of hearing aids and other listening systems
  • help selecting and using specialized communication equipment, e.g. telephones, alarm clocks, television accessories
  • provide referrals to other community services
Accessibility Consulting Services
  • services to help businesses identify current communication barriers, including:
    • facility and technology assessments
    • education and training workshop to meet accessibility needs and comply with all aspects of the Accessibility for Ontarians with Disabilities Act (AODA)
Education and Training
  • for consumers, family, caregivers and general public
  • in-service training to home-support providers, presentations/community displays
Eligibility
  • Seniors 55 years and up who are deaf, deafened, hard of hearing, have cochlear implants
  • Younger adults with other disabilities as well as a hearing loss
  • inquiries welcome from all ages
Application Process
Documents Required
No documents required
Office
1-866-518-0000 - Office & Emergency Interpreting Services
Crisis
416-712-6637 - Text Only
Fax
1-866-781-8999
TTY
1-877-215-9530 - Use the keypad to select from menu options
Web Site
https://www.chs.ca/
Email
[email protected]
Mailing Address
c/o Canadian Hearing Services - Toronto Office
271 Spadina Ave
Toronto, ON, M5R 2V3
Canada
Languages
American Sign Language, English, English, American Sign Language (ASL)
Contact
Jeremy Hill, District Office Manager
Fees
None
Social Media
Agency Information
View Agency Profile
Copyright
Barrie Public Library, Information Barrie
Last Updated On
March 17, 2026
Last Verified On
March 17, 2026
Location
Toronto
Accessibility
Not applicable
Hours of Operation
Mon
9:00 am to 5:00 pm
Tue
9:00 am to 5:00 pm
Wed
9:00 am to 5:00 pm
Thu
9:00 am to 5:00 pm
Fri
9:00 am to 5:00 pm
Hearing Care Counsellors available by appointment only Mon-Fri 9 am-5 pm
Service Area(s)
  • Haldimand County
  • Kawartha Lakes
  • Northumberland County
  • Peterborough (County of)
  • Simcoe County