General Topics and Information - Central East

Directory Assistance

Search Agency Service

Description

People requiring Local (Canada), National and U.S. phone numbers, dial 4-1-1, otherwise dial 1-xxx-555-1212 (where xxx is the appropriate area code). People requiring Overseas/International phone numbers, dial 0 (operator) and then select option 0 for operator assistance. People requiring Toll Free directory assistance phone numbers (800/866/877/888) dial 1-800-555-1212.

TTY users can simply dial 7-1-1 for all directory assistance listings (Local, National, U.S., Overseas and Toll-Free). The same charges outlined below will apply.

Those who want a printed copy of the Yellow pages, can order it :

  • online at https://www.delivery.yp.ca
  • by phone
    • for local directories, call 1-800 268-5638
    • for directories outside your area, call 1-877-987-8737
Eligibility
No restrictions
Application Process
You will need to provide the name, city or province of the listing you're looking for. For customers with accessibility issues - contact phone service provider to be registered for the free 411 service
Documents Required
No documents required.
Toll Free
1-800-555-1212
Office
4-1-1
Web Site
https://support.bell.ca/home_phone/phone_line/how_to_use_directory_assistance_411#:~:text=Charges,long%20distance%2C%20are%20not%20included.
Languages
English
Fees
Service ; Local, National, U.S. and Toll Free directory assistance calls are charged a $3.50 fee to the callers phone bill unless you have requested an exemption such as for vision or hearing impaired. Using TTY International and Overseas directory assistance calls are subject to a separate charge.

Charges will appear on your phone bill. You may charge directory assistance calls to your Bell Calling Card or to a third number. You may also charge directory assistance calls to a major credit card if you're calling from a specially-equipped payphone.

Call is free for eligiblie individuals with accessibility needs, including seniors. They are required to register with their service provider in order for the charges to be eliminated from their phone bills. A maximum free limit may apply depending on provider.

For printed versions of the yellow pages, there is no charge if ordered online and $8 plus HST if ordered by phone.
Agency Information
View Agency Profile
Copyright
Community Connection
Last Updated On
March 6, 2026
Last Verified On
March 6, 2026
Location
Ontario
Accessibility
Not Applicable
Hours of Operation
Open 24/7
Mon-Sun 24 hours
Service Area(s)
Ontario