ServiceOntario

ServiceOntario, Agincourt Service Counter

Search Search Results Agency Service
Description

Access to a wide range of Ontario government services and information; staff assistance, information and referral

Driver and Vehicle

  • vehicle permits and plates
  • driver's licence renewals
  • accessible parking permits
  • copies of records
  • product sales including information packages on specific used vehicles

Health

  • Ontario health card registration, renewal, replacement (lost, stolen or damaged) and change of name or address
  • organ and tissue donor registration

Photo Identification

  • Ontario Photo Card provision, renewal or replacement
Eligibility
No restrictions
Application Process
Appointments available by booking online, walk-ins available but limited due to high demand; bring appropriate supporting documents (call ahead or see website); many forms can be completed and submitted online; photo identification cards must be renewed in person; health card and driver's licence renewals may be completed online - see website for details
Documents Required
Varies according to product or service
Office
416-326-1234 - ServiceOntario Main Call Centre
Office
1-800-267-8097 - Toll Free, ServiceOntario Main Call Centre
Office
1-888-376-5197 - Health Cards
Office
1-800-387-3445 - Driver and Vehicle
TTY
1-800-268-7095 - Ontario-wide
Web Site
http://www.ontario.ca/locations/serviceontario/sheppard-and-shorting-toronto
Mailing Address
Sheppard Mall, 4800 Sheppard Ave E
Unit 112
Toronto, ON, M1S 4N5
Canada
Languages
English, French, American Sign Language (ASL) - sign language interpreter available upon request -- call or email ahead
Fees
Fees for some transactions
Topic(s)
Social Media
Agency Information
View Agency Profile
Copyright
Findhelp Information Services
Last Updated On
April 11, 2026
Last Verified On
November 25, 2025
Address
Sheppard Mall, 4800 Sheppard Ave E, Unit 112
Toronto, ON, M1S 4N5
Cross streets: McCowan Rd and Sheppard Ave E
Open in Google Maps
Accessibility
Accessible parking ; wheelchair and companion seating ; no lower level counter -- clipboards provided ; onsite assistance available
Hours of Operation
Mon
9:00 am to 8:00 pm
Tue
9:00 am to 8:00 pm
Wed
9:00 am to 8:00 pm
Thu
9:00 am to 8:00 pm
Fri
9:00 am to 8:00 pm
Sat
9:00 am to 5:00 pm
Mon-Fri 9 am-8 pm, Sat 9 am-5 pm
For current service hours by location CLICK HERE
Service Area(s)
Greater Toronto Area
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