Ontario Health atHome - Waterloo Wellington Area

Home and Community Care


Description

Access to health care support at home or in the community

  • Assists clients to plan and make informed choices about managing their health care needs or those of someone they care for
  • Coordinates information about other services available within the community and links them with these services when appropriate
  • Determines access to health care services provided in the home
  • Determines admission to Long Term Care Facilities (homes for the aged, nursing homes)
  • Determines access to health support services provided in schools for children with special needs
  • Maintains an ongoing waiting list
Comments
Main office is located in Waterloo, with satellite offices in Cambridge and Guelph.
Eligibility
Individuals 18 years and older who are facing the challenges of age, illness, injury or disability
Application Process
  • Call; no referral for most services
  • Waiting periods for direct services vary depending on type of service required and priority need
Documents Required
Ontario Health Card required
Toll Free
1-888-883-3313
Office
519-748-2222 - 310-2222
Fax
519-883-5555
TTY
519-883-5589
Web Site
https://ontariohealthathome.ca/region/waterloo-wellington/
Email
[email protected]
Languages
English, French, English, French, Interpretive Services - Can access if needed
Fees
None
Topic(s)
Social Media
Agency Information
View Agency Profile
Copyright
211 Ontario North
Last Updated On
May 22, 2025
Last Verified On
May 22, 2025
Address
141 Weber St S
Waterloo, ON, N2J 2A9
Cross street: Weber St and Union St E
Open in Google Maps
Accessibility
Fully Accessible
Hours of Operation
Mon
8:30 am to 8:30 pm
Tue
8:30 am to 8:30 pm
Wed
8:30 am to 8:30 pm
Thu
8:30 am to 8:30 pm
Fri
8:30 am to 8:30 pm
Sat
8:30 am to 8:30 pm
Sun
8:30 am to 8:30 pm
Mon-Sun 8:30 am-8:30 pm (by Phone) * Mon-Fri 8:30 am-4:30 pm (office hours) * staff is also located within local hospitals
Service Area(s)
Waterloo Region