Ontario. Ministry of Labour, Immigration, Training and Skills Development. Employment Practices Branch

Employment Practices Branch, Central Region West, Newmarket

Search Agency Service

Description

Administers and enforces the Employment Standards Act, 2000

Guide to the Employment Standards Act, 2000
Provides for minimum terms and conditions of employment:

  • sets out maximum number of hours that can be worked in a day or week, minimum daily, weekly or biweekly rest periods, and rules for overtime pay
  • establishes the minimum wage rates
  • General rates, Oct 1, 2025 to Sep 30, 2026: $17.60 per hour
  • Students under 18 years, Oct 1, 2025 to Sep 30, 2026: $16.60 per hour
  • establishes vacation pay and paid public holidays: New Year's Day, Family Day, Good Friday, Victoria Day, Canada Day, Labour Day, Thanksgiving, Christmas Day, Boxing Day
  • prohibits unequal pay for equal work on the basis of sex
  • prohibits discrimination on bases such as sex, age or marital status in employer-provided benefit plans
  • establishes entitlement to various categories of leave such as sick leave, pregnancy and parental leave, caregiver leave, or personal emergency leave
  • 8 days unpaid emergency leave per calendar year (3 days for personal illness; 3 days for family responsibilities such as illness of child or spouse; 2 days for bereavement leave)
  • forbids lie detector testing
  • obliges employers to provide notice of termination or pay in lieu
  • obliges employers to provide severance pay to terminated employees when applicable
  • permits retail store workers to refuse work on Sunday and public holidays under particular circumstances
  • protects the rights of domestic workers and homeworkers
Eligibility
Employees, including temporary foreign workers, or employers
Application Process
No walk in service ; call for information ; online information or claim filing at www.labour.gov.on.ca/english/es/forms/claim
Documents Required
Contact for information
Toll Free
1-800-531-5551 - Employment Standards Information Centre
Office
416-326-7160 - Employment Standards Information Centre
TTY
1-866-567-8893 - Employment Standards Information Centre
Web Site
https://www.ontario.ca/page/ministry-labour-immigration-training-skills-development
Email
[email protected]
Mailing Address
17345 Leslie St
Units 101 & 102
Newmarket, ON, L3Y 0A4
Canada
Languages
English, French, Other - Other languages may be available
Fees
None
Topic(s)
Agency Information
View Agency Profile
Copyright
Findhelp Information Services
Last Updated On
December 5, 2025
Last Verified On
December 5, 2025
Address
17345 Leslie St, Units 101 & 102
Newmarket, ON, L3Y 0A4
Cross streets: Leslie St and Davis Dr
Open in Google Maps
Accessibility
Not applicable -- no walk-in service
Hours of Operation
Mon
8:30 am to 4:30 pm
Tue
8:30 am to 4:30 pm
Wed
8:30 am to 4:30 pm
Thu
8:30 am to 4:30 pm
Fri
8:30 am to 4:30 pm
Mon-Fri 8:30 am-4:30 pm
Service Area(s)
  • Simcoe County
  • York Region