City of Hamilton, Healthy and Safe Communities Department, Public Health Division

Intensive Case Management Services

Search Agency Service

Description

Intensive Case Management Services engage individuals with a serious mental health concern who currently live in a home with a fixed address. City of Hamilton Public Health nurses work with residents to increase independence and participation in their community, as well as address health concerns. This team visits people in their home and in the community.

Emergency or crisis services not provided. For access to emergency or crisis services, contact COAST Hamilton or ConnexOntario.

Eligibility
Open to all ages 16 and older
Application Process
Referrals through IntAC, contact for information
Documents Required
No documents required.
Toll Free
1-866-531-2600
Office
905-528-0683
Crisis
905-972-8338 - Crisis Line (COAST)
Web Site
https://www.hamilton.ca/public-health/clinics-services/mental-health-and-street-outreach-program
Email
[email protected]
Mailing Address
110 King St W
Hamilton, ON, L8P 4V3
Canada
Languages
English
Fees
None
Topic(s)
Agency Information
View Agency Profile
Last Updated On
July 31, 2025
Last Verified On
July 29, 2025
Address
110 King St W
Hamilton, ON, L8P 4V3

Local office of the Ontario Public Health Unit. This location deals with application drop-offs and program eligibility determination for the Ontario Ministry of Health.


Open in Google Maps
Hours of Operation
Mon
8:30 am to 4:30 pm
Tue
8:30 am to 4:30 pm
Wed
8:30 am to 4:30 pm
Thu
8:30 am to 4:30 pm
Fri
8:30 am to 4:30 pm
Mon-Fri 8:30 am-4:30 pm
Service Area(s)
Hamilton