- Description
Supportive community-based emergency and support services, includes shelter, crisis intervention, counselling, safety planning, and support group programs for women and their children
- information and referral
- accompaniment and advocacy
- assistance in obtaining services
- development of support networks
- outreach and home visit services provided in various community locations
Emergency shelter
- includes counselling, referrals, court and immigration escort, follow-up, and advocacy and assistance with housing, welfare, immigration, medical and legal services
- capacity 30
- children's programs
Transitional and Housing Support Program
- counselling, crisis intervention, safety planning, assistance obtaining affordable housing, and follow-up
Women and Communities Against Violence (WACAV)
- builds and strengthens linkages between under-serviced areas, supports service providers and shelters
- Eligibility
- Shelter: women 16 years and older, with or without children, leaving abusive relationships; includes immigrants, refugees and women without status
Community support and outreach: women 16 years and older, leaving shelters or living in abusive relationships, focus on under-served ethnospecific communities
Residency Requirements: Shelter: Greater Toronto Area; some programs: North York, Scarborough, York, and Rexdale, contact for details - Application Process
- Call directly for information; for emergency shelter intake call Assaulted Women's Helpline
- Documents Required
- May vary; contact for information
- Toll Free
- 1-866-863-0511 - Assaulted Women's Helpline
- Office
- 416-394-2950 - Shelter Administration
- Crisis
- 416-394-2999 - 24-Hour Crisis Line
- Alternate Office
- 416-394-2424 - General Inquiries (Programs and Services)
- Assaulted Women's Helpline
- 416-863-0511
- Fax
- 416-394-2942
- Web Site
- https://www.yorktownfamilyservices.com
- [email protected]
- Mailing Address
- 2010 Eglinton Ave W
Suite 300
Toronto, ON, M6E 2K3
Canada - Languages
- English, Interpretive Services available for other languages
- Contact
- Tania Zupanic, Coordinator, Transitional Support and WACAV Programs
Email: [email protected]
Phone: 416-394-2950 ext 2236 - Director of VAW Services
- Gabbey Dessye
Email: [email protected]
Phone: 416-394-2950 ext 2228 - Fees
- None
- Topic(s)
- Abuse / Assault - Counselling for People Experiencing Abuse
- Abuse / Assault - Crisis Lines for People Experiencing Abuse
- Abuse / Assault - Shelter for Women Experiencing Abuse
- Emergency / Crisis - Crisis lines
- Emergency / Crisis - In-Person Crisis Services
- Emergency / Crisis - Shelters from Abuse
- Emergency / Crisis - Victims of Crime Support Programs
- Housing - Help to Find Housing
- Mental Health / Addictions - In-Person Crisis Services
- Agency Information
- View Agency Profile
- Copyright
- Findhelp Information Services
- Last Updated On
- March 11, 2026
- Last Verified On
- November 12, 2025
- Address
- Toronto
Toronto, ON
Open in Google Maps - Accessibility
- Shelter - wheelchair accessible main floor and entrance, assistance needed with door ; Barrier free washroom ; Street parking ; Women and Communities Against Violence - service locations may be accessible, call for details
- Hours of Operation
- Open 24/7Crisis line and shelter Mon-Sun 24 hours; community support and outreach Mon-Fri 9 am-5 pm, evening and weekend hours available by appointment
- Service Area(s)
- Durham Region
- Greater Toronto Area
- Halton Region
- Peel Region
- York Region
