YMCA of Greater Toronto - Newcomers

Newcomer Information Centre, North York - Dufferin Street

Search Agency Service

Description

Services to help and support immigrants begin their new lives in Canada

Settlement Information and Referral

  • information on topics such as essential government documents and benefits, immigration and citizenship, employment and job search, access to trades and professions, foreign credential assessment, education and training, language classes, health and housing, community, recreation and consumer resources, human rights, legal and social services, child, youth and family resources, food, shelter, and clothing
  • settlement information sessions in various locations
  • monthly webinars
  • guest speaker series
  • Newcomer Network
  • access to computers, fax, photocopiers, and phone; computer area
  • settlement resource library
  • English conversation circle

Library Settlement Partnerships - outreach program at Toronto Reference Library and Forest Hill Library

  • settlement information and referral
  • Community Connections Mentorship Program (formerly HOST Program) -- group activities for newly arrived immigrants and refugees of all ages to help orient them to their new community and establish social and professional networks, trained and experienced volunteer mentors assist, with focus on citizenship and civic engagement or skills and career development

Newcomer Youth Services - youth-focused settlement information and referral

  • Newcomer Youth Leadership Development - youth learn about their community, gain volunteer hours, build leadership, language, communication and social skills
  • workshops and activities for parents and youth
Eligibility
Newcomers (landed immigrants and Convention refugees)
Newcomer Youth Leadership Development : newcomer youth and young adults 13-30 years
Application Process
Register online or come in person; no appointment needed
Documents Required
Bring immigration documents if coming in person
Office
416-630-0330 ext 31070
Web Site
https://newcomersincanada.ca/
Email
[email protected]
Mailing Address
4580 Dufferin St
2nd Fl
Toronto, ON, M3H 5Y2
Canada
Languages
Armenian, Dari, English, Farsi, French, Hindi, Portuguese, Romanian, Russian, Spanish, Ukrainian
Contact
Simran Gill, Team Leader
Email: [email protected]
Phone: 416-630-0330 ext 31071
Outreach and Community Relations Coordinator
Raluca Costea
Email: [email protected]
Phone: 416-386-3746
Fees
None
Topic(s)
Agency Information
View Agency Profile
Last Updated On
November 28, 2025
Last Verified On
November 27, 2025
Address
4580 Dufferin St, 2nd Fl
Toronto, ON, M3H 5Y2
Cross street: Dufferin St and Finch Ave W
Open in Google Maps
Accessibility
Partly accessible - Easy access to elevator ; Wheelchair accessible washroom, assistance needed with door
Hours of Operation
Mon
9:00 am to 5:00 pm
Tue
9:00 am to 5:00 pm
Wed
9:00 am to 5:00 pm
Thu
9:00 am to 5:00 pm
Fri
9:00 am to 2:00 pm
Mon-Thu 9 am-5 pm, Fri 9 am-2 pm,
Service Area(s)
  • Durham Region
  • Greater Toronto Area
  • Halton Region
  • Peel Region
  • York Region