Haldimand-Norfolk REACH
Child and Youth Crisis Service - Child Clinical Services
- Description
- Crisis intervention service for anyone who is feeling that some mental health support for children and youth up to the age of 18 would be useful in a situation that they are struggling with
- provides telephone and/or face-to-face support for children, youth who may be experiencing a mental health crisis, and their families
- crisis is self-defined by the caller
- provides ongoing crisis follow-up, including connecting children, youth and families to other helpful community resources
- Eligibility
- Available to any child or youth, under the age of 18 who resides in Haldimand or Norfolk counties. Anyone who is concerned about the mental health of a child or youth may also call the crisis service for assistance
- Application Process
- Call
- no referral required
- Documents Required
- No documents required
- Office
- 1-866-327-3224
- Crisis
- 9-8-8 - After Hours
- Web Site
- https://www.hnreach.on.ca/services/children-youth-families/mental-health-services-0-to-18/crisis-service-for-children-youth-families/
- [email protected]
- Mailing Address
- 101A Nanticoke Creek Pkwy
Townsend, ON, N0A 1S0
Canada - Languages
- English, Interpretive Services - arranged if needed
- Contact
- Brooke Hass, Supervisor
Email: [email protected]
Phone: 519-587-2441 ext 377 - Manager
- Sylvia Shekalo
Email: [email protected]
Phone: 519-587-2441 ext 330 - Fees
- None
- Topic(s)
- Social Media
- Agency Information
- View Agency Profile
- Copyright
- Contact Brant
- Last Updated On
- March 25, 2026
- Last Verified On
- January 16, 2026
- Address
- 101A Nanticoke Creek Pkwy
Norfolk, ON, N0A 1S0
Cross street: Reg Rd 74 and Hwy 3; main office location
Open in Google Maps - Accessibility
- Fully Accessible
- Hours of Operation
- Open 24/7Mon-Sun 24 hours
- service provided Mon-Fri 8:30 am-4 pm * for after-hours calls, the answering service will link callers to 9-8-8 Suicide Crisis Helpline for immediate crisis response. Caller information will be forwarded to the Child and Youth Crisis Service for follow-up support the next business day
- Service Area(s)
- Haldimand County
- Norfolk County

