Haldimand-Norfolk REACH

Autism and Behaviour Services


Description

A range of evidence-based services and programs offered to children with Autism Spectrum Disorder (ASD) and their families in a family-centered and flexible manner

The approach is collaborative and based on the principles of Applied Behaviour Analysis (ABA). The services vary across intensity, whether they are delivered individually or in a group, and whether they are directed to the child or the parent. Services provided both in-home and in-centre

Services include:

  • Ontario Autism Program - Foundational Family Services offers brief behaviour consultations, community resources, transition supports, social skills groups, parent and caregiver training and family events
  • Ontario Autism Program - Caregiver Mediated Early Years Programs (ESI-SCERTS, Social ABC's and Pivotal Response Treatment) offers caregiver training with young children ages 12 months to 48 months to learn new skills and meet individualized goals
  • Ontario Autism Program - Entry to School offers a six-month group-based program for young children with Autism Spectrum Disorder, up to 6 years old, who are entering school for the first time (starting kindergarten or grade one). The program will be focused on building school readiness skills and preparing them to enter school
  • Ontario Autism Program - Urgent Response Service offers children and youth experiencing new or worsening high-risk behaviours short-term services and supports to respond rapidly to the specific high-risk need to reduce the risk of harm to the child/youth, others, or property
  • Ontario Autism Program - Core Clinical Services offers Behaviour Services and Mental Health Services for families with their core clinical funding
    • behaviour services are collaborative and based on the principles of Applied Behaviour Analysis. The services vary across intensity, whether they are delivered individually or in a group, and whether they are directed to the child or the parent mental health services offer counselling or psychotherapy to children and youth experiencing
    • mental health concerns like anxiety, emotional dysregulation, self-harm and other mental health issues. It can also help children, youth, and their families find solutions and make choices by exploring options, identifying strengths and needs, and promoting a variety of adaptive coping strategies
  • Behaviour Support Program - offers a behaviour service to children and youth with a developmental disability or delays in two or more domains
Eligibility
  • Autism Services - a confirmed diagnosis of Autism Spectrum Disorder (ASD) (must have a written diagnosis statement), live in Ontario, and up to the 18th birthday
  • Behaviour Support Program - developmental disability or delays in two or more domains and up to the 18th birthday
Application Process
Interested families can call Sue Bailey at 519-587-2441 ext 272

Urgent Response Service - for more information and to start the referral process call Contact Brant at 519-758-8228 or use the secure referral form here
Documents Required
Written diagnosis statement required
Toll Free
1-800-265-8087
Office
519-587-2441
Crisis
1-866-327-3224 - Child and Youth Crisis Service
Fax
519-587-4798
Web Site
https://www.hnreach.on.ca/autism-services
Email
[email protected]
Mailing Address
101A Nanticoke Creek Pkwy
Townsend, ON, N0A 1S0
Canada
Languages
English
Contact
Sue Bailey, Manager, Autism Services
Email: [email protected]
Phone: 519-587-2441 ext 272
Executive Director
Wendy Carron
Fees
Purchase of Service: see Service Guide: http://www.hnreach.on.ca/autism-services/
Social Media
Agency Information
View Agency Profile
Copyright
Contact Brant
Last Updated On
February 25, 2026
Last Verified On
January 8, 2026
Address
101A Nanticoke Creek Pkwy
Norfolk, ON, N0A 1S0
Cross street: Reg Rd 74 and Hwy 3; main office location
Open in Google Maps
Accessibility
Fully Accessible
Hours of Operation
Mon
8:30 am to 4:00 pm
Tue
8:30 am to 4:00 pm
Wed
8:30 am to 4:00 pm
Thu
8:30 am to 4:00 pm
Fri
8:30 am to 4:00 pm
Mon-Fri 8:30 am-4 pm
Service Area(s)
  • Haldimand County
  • Norfolk County