Haldimand-Norfolk REACH

Crisis Stabilization and Case Management Program


Description

After contact with the Child and Youth Crisis Service, a REACH Crisis worker and their CYCS supervisor may determine that a short-term plan for support is to be put into place

This may be necessary when there are many complex issues that need to be resolved. By providing this short-term support, often a crisis can be stabilized until other resources can be found to help the child or youth. This may involve connecting families and youth to other Child and Youth Mental Health programs or to other community partner agencies who will be able to provide supportive service

Eligibility
Children/youth who are under 18 years of age, and their families, who require longer support than can be provided by the Child and Youth Crisis Service
Application Process
Referral via the Child and Youth Crisis Service
Documents Required
No documents required
Toll Free
1-800-265-8087
Office
519-587-2441
Crisis
1-866-327-3224 - Child & Youth Crisis Service
Fax
519-587-2682
Web Site
https://www.hnreach.on.ca
Email
[email protected]
Mailing Address
101A Nanticoke Creek Pkwy
Townsend, ON, N0A 1S0
Canada
Languages
English, English, Interpretive Services - available if needed
Contact
Sylvia Shekalo, Manager
Email: [email protected]
Phone: 519-587-2441 ext 330
Supervisor
Brooke Hass
Email: [email protected]
Phone: 519-587-2441 ext 377
Fees
None
Social Media
Agency Information
View Agency Profile
Copyright
Contact Brant
Last Updated On
September 19, 2025
Last Verified On
September 19, 2025
Address
101A Nanticoke Creek Pkwy
Norfolk, ON, N0A 1S0
Cross street: Reg Rd 74 and Hwy 3; main office location
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Accessibility
Fully Accessible
Hours of Operation
By appointment after crisis involvement
  • evening appointments available
Service Area(s)
  • Haldimand County
  • Norfolk County