Brantford (City of)

Customer Service Utilities


Description
Responsible for water / wastewater, billing and collection and service. Also responsible for the billing and collecting for Brantford Hydro equipment rental
Eligibility
Within Brantford city limits
Application Process
Call to arrange for service

Bills can be paid online here
Documents Required
Documents may be required to set up service
Office
519-756-1360
Fax
519-753-9884
Web Site
https://www.brantford.ca/en/living-here/utilities-and-water.aspx
Email
[email protected]
Mailing Address
PO Box 818, 58 Dalhousie St
Brantford, ON, N3T 2J2
Canada
Languages
English
Contact
Debbie Dean, Supervisor of Customer Services Utilities
Phone: 519-759-4150 ext 5744
Fees
Service ; Fees based on rates and usage
Social Media
Agency Information
View Agency Profile
Copyright
Contact Brant
Last Updated On
February 17, 2026
Last Verified On
January 19, 2026
Address
58 Dalhousie St
Brantford, ON, N3T 2J0
Cross street: Dalhousie St and Queen St
Open in Google Maps
Accessibility
Fully Accessible
Hours of Operation
Mon
8:30 am to 4:30 pm
Tue
8:30 am to 4:30 pm
Wed
8:30 am to 4:30 pm
Thu
8:30 am to 4:30 pm
Fri
8:30 am to 4:30 pm
Mon-Fri 8:30 am-4:30 pm
Service Area(s)
Brantford