City of Hamilton, Healthy and Safe Communities Department, Housing Services Division

Access to Housing Local Housing Services


Description

Operates as an access point for subsidized housing in Hamilton. Staff assist applicants with the application process and maintain the central waiting list for subsidized housing available from social housing providers. They do not operate as a landlord and do not directly offer housing, or provide emergency shelters or emergency housing.

Eligibility is calculated based on 30% of a household's gross monthly income. If applicant is receiving assistance from Ontario Works or the Ontario Disability Support Program, a social assistance rent scale is applied. Additional charges may apply depending on the building (such as utilities or parking).

Eligibility
Open to all Canadian citizens, landed immigrants, or refugee claimants who do not have arrears owed to an Ontario social housing provider for rent or damage.
Application Process
Application forms are available on the website or through other local housing service organizations. Contact for more information.
Documents Required
Documents outlined in application form
Office
905-546-2424 x3708
Web Site
https://www.hamilton.ca/social-services/housing/social-housing
Email
[email protected]
Mailing Address
350 King St E
Hamilton, ON, L8N 3Y3
Canada
Languages
English
Fees
None
Topic(s)
Agency Information
View Agency Profile
Last Updated On
December 8, 2025
Last Verified On
December 8, 2025
Address
350 King St E
Hamilton, ON, L8N 3Y3

Office of the Housing Services Division of the City of Hamilton.


Open in Google Maps
Hours of Operation
Mon
8:30 am to 4:30 pm
Tue
8:30 am to 4:30 pm
Wed
8:30 am to 4:30 pm
Thu
8:30 am to 4:30 pm
Fri
8:30 am to 4:30 pm
Mon-Fri 8:30am-4:30pm
Service Area(s)
Hamilton