- Description
- The ID Clinic provides assistance to obtain ID including: health card, Canadian birth certificates and in some cases Verification of Status. The ID Clinic also provides information and referral about replacing other ID. For individuals experiencing homelessness KDCHC can register individuals for OHIP without address information.
- Eligibility
- The ID Clinic focuses on supporting people experiencing homelessness. The program also supports individuals with a permanent address in Kitchener or Waterloo who are living on a low, fixed income.
- Application Process
- By appointment: call 519-745-4404 ext 207, or drop-in to 44 Francis Street South if there is no access to a phone.
- Documents Required
- Clients are encouraged to bring any supporting documents they have, but in most cases the ID Clinic can assist acquiring ID with no supporting documents.
- Office
- 519-745-4404 ext 207
- Fax
- 519-585-3470
- Web Site
- https://healthcaringkw.org/Outreach-Services.htm
- [email protected]
- Mailing Address
- 44 Francis St S
Kitchener, ON, N2G 2A2
Canada - Languages
- English
- Fees
- In most cases there are no fees for ID replacement
- Agency Information
- View Agency Profile
- Copyright
- 211 Ontario North
- Last Updated On
- March 25, 2026
- Last Verified On
- September 3, 2025
- Address
- 44 Francis St S
Kitchener, ON, N2G 2A2
Cross street: Francis St S and Joseph St
Open in Google Maps - Accessibility
- Fully Accessible - Continuously changing to accommodate
- Hours of Operation
- The ID Clinic meets clients by appointment throughout the week. Call to make an appointment, or drop in if there is no access to a phone. The ID Clinic also offers outreach services at several locations in the community. Outreach locations include: HOF, St. John's Kitchen, King Street Shelter, encampments, Better Tent City, Women's Crisis Services, Motels, Ray of Hope, Grand River Hospital and St. Mary's General Hospital.
- Service Area(s)
- Kitchener
- Waterloo

