Children's Aid Society of Toronto

Search Agency Service

Description

Mandated to:

  • investigate allegations or evidence that children from birth-17 years of age that may be in need of protection
  • protect children where necessary
  • provide guidance, counselling, and other services to families for protecting children or preventing circumstances requiring the protection of children
  • provide care and supervision for children assigned to our supervision, or committed to our care
  • facilitate permanency for children, which could include adoption

For Pape Adolescent Resource Centre (PARC), see separate listing

Regulated by the Ministry of Children, Community and Social Services and governed by the Ontario Child, Youth and Family Services Act, 2017 (CYFSA)

Eligibility
Children and youth birth-17 years in need of protection under the Child and Family Services Act, and their families
Application Process
Call 416-924-4646 or toll free at 1-866-527-0833 to report child abuse or neglect
To request access to a record or a file disclosure, please visit https://www.torontocas.ca/requesting-records/
Documents Required
No documents are required to report abuse or neglect; identification and other documents may be required for file disclosure requests, contact for details
Toll Free
1-866-527-0833
Office
416-924-4646
Fax
416-324-2485
TTY
711 - Bell Canada Relay; after operator says Go Ahead type 416-924-4646 , then type GA
Web Site
https://www.torontocas.ca
Email
[email protected]
Mailing Address
30 Isabella St
Toronto, ON, M4Y 1N1
Canada
Languages
English, French, Other languages available on request
Fees
None
Topic(s)
Social Media
Agency Information
View Agency Profile
Copyright
Findhelp Information Services
Last Updated On
October 31, 2025
Last Verified On
October 31, 2025
Address
30 Isabella St
Toronto, ON, M4Y 1N1
Cross street: Yonge St and Bloor St E
Open in Google Maps
Accessibility
Partially Accessible - Accessible main entrances and barrier-free washrooms at each office location; visit the Accessibility and Plan your Visit sections of website for information
Hours of Operation
Open 24/7
For concerns about the safety or well-being of a child or youth or to report child abuse or neglect, call 416-924-4646 or 1-866-527-0833, Mon-Sun 24 hours
Office Mon-Fri 9 am-5 pm
Service Area(s)
  • East York
  • Etobicoke
  • Greater Toronto Area
  • North York
  • Scarborough
  • York