- Description
Mandated to:
- investigate allegations or evidence that children from birth-17 years of age that may be in need of protection
- protect children where necessary
- provide guidance, counselling, and other services to families for protecting children or preventing circumstances requiring the protection of children
- provide care and supervision for children assigned to our supervision, or committed to our care
- facilitate permanency for children, which could include adoption
For Pape Adolescent Resource Centre (PARC), see separate listing
Regulated by the Ministry of Children, Community and Social Services and governed by the Ontario Child, Youth and Family Services Act, 2017 (CYFSA)
- Eligibility
- Children and youth birth-17 years in need of protection under the Child and Family Services Act, and their families
- Application Process
- Call 416-924-4646 or toll free at 1-866-527-0833 to report child abuse or neglect
To request access to a record or a file disclosure, please visit https://www.torontocas.ca/requesting-records/ - Documents Required
- No documents are required to report abuse or neglect; identification and other documents may be required for file disclosure requests, contact for details
- Toll Free
- 1-866-527-0833
- Office
- 416-924-4646
- Fax
- 416-324-2485
- TTY
- 711 - Bell Canada Relay; after operator says Go Ahead type 416-924-4646 , then type GA
- Web Site
- https://www.torontocas.ca
- [email protected]
- Mailing Address
- 30 Isabella St
Toronto, ON, M4Y 1N1
Canada - Languages
- English, French, Other languages available on request
- Fees
- None
- Topic(s)
- Social Media
- Agency Information
- View Agency Profile
- Copyright
- Findhelp Information Services
- Last Updated On
- October 31, 2025
- Last Verified On
- October 31, 2025
- Address
- 30 Isabella St
Toronto, ON, M4Y 1N1
Cross street: Yonge St and Bloor St E
Open in Google Maps - Accessibility
- Partially Accessible - Accessible main entrances and barrier-free washrooms at each office location; visit the Accessibility and Plan your Visit sections of website for information
- Hours of Operation
- Open 24/7For concerns about the safety or well-being of a child or youth or to report child abuse or neglect, call 416-924-4646 or 1-866-527-0833, Mon-Sun 24 hours
Office Mon-Fri 9 am-5 pm - Service Area(s)
- East York
- Etobicoke
- Greater Toronto Area
- North York
- Scarborough
- York

