Hamilton Police Service
Hamilton Police Service, Professional Standards
- Description
Formal complaints can be filed about the conduct of a Police Officer, Special Constable, Hamilton Police Service delivery, or a Hamilton Police Service policy. All complaints are investigated thoroughly and impartially.
Complaints about police officer conduct pursuant to the Community Safety and Policing Act Code of Conduct are assigned to the Hamilton Police Service Professional Standards Branch by the Law Enforcement Complaints Agency (LECA).
The Inspector General of Policing handles:
- Complaints that a police service may not be providing adequate and effective policing.
- Complaints that a member of a police service board has violated their code of conduct.
- Complaints that a police service, a police service board, or an organization that employs special constables has failed to comply with any other part of the Community Safety and Policing Act.
- Complaints about police service board policies and complaints about procedures established by Chiefs of Police.
The Hamilton Police Service Professional Standards Branch also investigates complaints and serious discipline issues concerning non-sworn members, including Special Constables.
- Eligibility
- Open to all.
- Application Process
- To file a public complaint: Attend a police station and speak to the on-duty Staff Sergeant or request a standard Public Complaint form. Submit a written complaint by mail to Hamilton Police Service, 155 King William St., Box 1060, LCD 1, Hamilton, ON, L8N 4C1. For complaints about the conduct of a police officer, submit online through the Law Enforcement Complaints Agency (LECA) at leca.ca. For complaints about Special Constable conduct, access the complaint form online. For complaints about service delivery and/or policies, submit online through the Inspectorate of Policing at iopontario.ca.
- Documents Required
- Outlined in application
- Office
- 905-546-4776
- Office
- 905-546-4777
- Web Site
- http://hamiltonpolice.on.ca/how-to/file-complaint
- Mailing Address
- LCD1; PO Box 1060
Hamilton, ON, L8N 4C1
Canada - Languages
- English
- Fees
- None
- Topic(s)
- Social Media
- Agency Information
- View Agency Profile
- Copyright
- Hamilton Public Library
- Last Updated On
- March 16, 2026
- Last Verified On
- March 13, 2026
- Address
- 155 King William St
Hamilton, ON, L8R 1A7The Central Station of the municipal law enforcement agency for the City of Hamilton.
Open in Google Maps - Accessibility
- Fully Accessible
- Hours of Operation
- Mon-Fri 8:30am-4:30pmMon8:30 am to 4:30 pmTue8:30 am to 4:30 pmWed8:30 am to 4:30 pmThu8:30 am to 4:30 pmFri8:30 am to 4:30 pm
- Service Area(s)
- Hamilton
