- Description
A program that advises a 911 operator that a deaf, deafened, hard of hearing, or speech impaired caller needs to communicate using text messaging instead of by voice. The 911 operator then initiates text messaging with the caller to address the emergency.
For more information about T9-1-1, including instructional videos in American Sign Language (ASL) visit www.textwith911.ca.
- Eligibility
- The deaf, deafened, hard of hearing, or speech impaired (DHHSI) community in Canada; must have an active wireless subscription and a 3G, 4G, or GSM cell phone meeting minimum requirements.
- Application Process
- Pre-registration with a wireless service provider is a prerequisite to access this service.
- Documents Required
- Outlined in application.
- Web Site
- https://hamiltonpolice.on.ca/report-crime/text-9-1-1
- Mailing Address
- LCD1; PO Box 1060
Hamilton, ON, L8N 4C1
Canada - Languages
- English
- Fees
- None no fee for service; an active wireless subscription is required.
- Social Media
- Agency Information
- View Agency Profile
- Last Updated On
- March 16, 2026
- Last Verified On
- March 13, 2026
- Address
- 155 King William St
Hamilton, ON, L8R 1A7The Central Station of the municipal law enforcement agency for the City of Hamilton.
Open in Google Maps - Accessibility
- Fully Accessible
- Hours of Operation
- Mon-Sun 24 hours
- Service Area(s)
- Ontario
