Canadian Hearing Services - Brant, Haldimand, Norfolk
Brantford Virtual Services
- Description
Supports for people who are Deaf and hard of hearing
Sign Language Interpreting Services
Interpreting Services facilitate clear two-way communication between Deaf and hearing people through sign language and spoken language * interpreters provide communication in American Sign Language (ASL) - English, or la langue des signes québécoise (LSQ) - French. Available on-site, or through video remote technology * interpreters can assist in a variety of settings including:- job interview
- medical appointment
- business meeting
- banking matters
- reporting a crime
- court proceedings
- in crisis in a hospital, shelter and police station
Emergency services are offered daily 24 hours, 365 days a year * emergencies may occur in: hospital emergency rooms, after-hours medical clinics, crisis centres, shelters, police services, court settings and child welfare cases For emergency service email: [email protected], SMS/Text: 416-712-6637, or call 1-866-518-0000
CONNECT - Mental health counselling including: Professional counselling services to culturally deaf and hard of hearing individuals ages 16 and older, who are living with mental health issues or other serious challenges.
Offers free counselling, education and advocacy to assist with:- depression, anxiety or bipolar issues
- present or past trauma
- grief and loss
- life transitions
- parenting and family challenges
- relationship struggles
- personal development
- sexuality
- deaf identity
- substance use
- domestic violence
General Support Services
Guidance, advocacy, support and counselling to Deaf and hard of hearing individuals who need assistance managing everyday life events such as completing government forms, navigating systems, and coping with hearing loss * Includes help with:- completing forms and applications
- renewing driver's license and health card
- navigating government services
- attend meetings with yourself where additional support is needed
- Eligibility
- People age 16 years and older who are Deaf or hard of hearing
- Application Process
- Call, email or book appointment online
- no referral required
- Documents Required
- Documents may be required for some services
- Office
- 1-866-518-0000 - Toll-free
- TTY
- 1-877-215-9530 - Toll-free
- Web Site
- https://www.chs.ca
- [email protected]
- Mailing Address
- Canadian Hearing Services Head Office, 271 Spadina Rd
Toronto, ON, M5R 2V3
Canada - Languages
- American Sign Language, English, French, American Sign Language (ASL), English, French
- Contact
- Jeremy Hill, Manager, District Office Administration
- Fees
- Support services are free, set fees for devices and sign language interpreting services, and membership available
- Topic(s)
- Social Media
- Agency Information
- View Agency Profile
- Copyright
- Contact Brant
- Last Updated On
- December 15, 2025
- Last Verified On
- December 15, 2025
- Location
- Brantford
- Accessibility
- Fully Accessible
- Hours of Operation
- Open 24/7
- Mon-Fri 9 am-5 pm
- Ontario Interpreting Service Mon-Thu 8 am-8 pm * Fri 8 am-5 pm
- Emergency Interpreting Service Mon-Sun 24 hours
- Service Area(s)
- Brant County
- Brantford
- Haldimand County
- Norfolk County
