Toronto, City of

Municipal Services


Description

Mayor of Toronto - Connect with/ask questions of the current mayor's office

Find a Toronto City Council member - Learn more information about and search for city council members by ward or address

311 Toronto - Telephone inquiry line for information on any city services in the city of Toronto and it's regional services

Toronto region Public Works - Information on waste management, drinking water, wastewater and recycling programs

Planning and Zoning - Information on zoning by-laws in Toronto

Roads and Road Maintenance information, also including Winter Maintenance

Building inspection/permits - Provides inspections to ensure compliance with the Ontario Building Code (OBC) and relevant Toronto City By-Laws

Public Safety - Emergency Prepardeness and Alerts

Enforcement and By-Law Services - Information on Toronto City By-laws, public property offences, such as snow removal, excessive loud music and parking infractions

Business licensing and Support Centre - Licensing enforcement, regulatory, investigation, and support services information

Court Services - See seperate entry

Public Health and Paramedics - See seperate entry

Eligibility
Contact for information
Application Process
Call or visit the website for more information
Documents Required
Contact for information
Office
3-1-1 - General Inquiry within city limits
Office
416-392-2489 - Outside City Limits
Office
1-888-921-2686 - Recycling - Circular Materials
TTY
7-1-1
Web Site
https://www.toronto.ca/city-government/council/members-of-council
Email
[email protected]
Mailing Address
Toronto City Hall, 100 Queen St W
Toronto, ON, M5H 2N2
Canada
Languages
English, Other - telephone interpretation service available for access to services
Fees
Contact for information
Topic(s)
Social Media
Agency Information
View Agency Profile
Copyright
Findhelp Information Services
Last Updated On
January 29, 2026
Last Verified On
November 18, 2025
Address
Toronto City Hall, 100 Queen St W
Toronto, ON, M5H 2N2
Cross streets: Bay St and Queen St W
Open in Google Maps
Accessibility
Designated parking at entrance in underground parking lot, with ramp to entrance ; wheelchair accessible automatic main entrance ; easy access to elevator ; elevator with braille and voice/tone features ; barrier-free washroom including door and stall ; dedicated accessible washroom with all features ; wheelchair accessible washrooms on upper floors, assistance needed with door
Hours of Operation
Hours vary by service
Service Area(s)
Greater Toronto Area