Durham (Region of). Social Services Department

Housing Stability Program

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Description

Housing Stability Program (HSP) for those at risk of homelessness with eviction prevention and homeless households with obtaining rental accommodations

  • for qualified low-income households, benefits could include rent, heat or utility arrears to a maximum of two months
  • benefits can also include connection fees and security deposits
  • assist with Ontario Electricity Support Program application
  • last month's rent deposit
  • moving costs to a maximum of $200 or up to $500 for those with medical limitations * assistance may be issued a maximum of once in a 36-month period


Note

  • households requesting assistance with arrears need to be able to normally afford their accommodation costs, but, as a result of unexpected financial pressures or cost increases, are unable to pay their rent, heat or utility bills
  • households seeking help to move must have a valid reason for doing so, and the new accommodations must be affordable
Eligibility
Durham Region residents; adults, seniors, families with minor dependent children living with them, and couples over 60
  • must not be living in transitional housing, group home, retirement home, or a long-term care home
  • housing must qualify as affordable, and the household must meet low-income measure program limits
Application Process
Call for information
Documents Required
  • photo ID for adult household members
  • verification of status in Canada (e.g. birth certificates, immigration documents) for all household members
  • proof of residence in Durham region
  • bank statements to demonstrate applicants do not have the ability to pay based on current income and assests
Office
3-1-1
Office
905-668-7711 - Durham Region - General Inquiry
Web Site
https://forms.durham.ca/IEHSD/Homelessness/Housing-Stability-Program-Application
Email
[email protected]
Mailing Address
PO Box 623, 605 Rossland Rd E
Whitby, ON, L1N 6A3
Canada
Languages
English
Fees
None
Topic(s)
Social Media
Agency Information
View Agency Profile
Copyright
Information Durham
Last Updated On
February 6, 2026
Last Verified On
August 8, 2025
Address
605 Rossland Rd E
Whitby, ON, L1N 6A3
Cross street: Garden St and Rossland Rd
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Accessibility
Fully Accessible
Hours of Operation
Mon
8:30 am to 4:30 pm
Tue
8:30 am to 4:30 pm
Wed
8:30 am to 4:30 pm
Thu
8:30 am to 4:30 pm
Fri
8:30 am to 4:30 pm
Mon-Fri 8:30 am-4:30 pm
Service Area(s)
Durham Region