COSTI

Orientation to Ontario


Description
Bilingual program that facilitates settlement of newcomers to Ontario
  • provides newcomers with free online and in-person information/orientation about settling in Ontario, and connects them to community services
  • informational workshops take place in-person at settlement agencies across the province and/or online via webinars
  • online resources also available in 10 to 16 languages for free 24/7 at the O2O website
  • multilingual chatbot for newcomers provides standardized information and services related to
    all settlement areas, including employment, housing, health care, education, transportation,
    daily life, and more. The chatbot is trained to provide customized responses to enhance user
    experience.
Coordinated by COSTI Immigrant Services and jointly funded by Immigration, Refugees and Citizenship Canada (IRCC) and the Province of Ontario.

Eligibility
Immigrants, refugee claimants and Convention Refugees, citizens, international students, temporary work permit holders, and visitors
Application Process
Not applicable
Documents Required
Not applicable
Office
1-844-871-4567 - Administration
Web Site
https://settlement.org/o2o/
Email
[email protected]
Languages
Arabic, Armenian, Cantonese, Dari, English, Farsi, French, Korean, Pashto, Punjabi, Russian, Somali, Spanish, Swahili, Tamil, Tigrinya, Ukrainian, Urdu
Fees
None
Topic(s)
Social Media
Agency Information
View Agency Profile
Copyright
Findhelp Information Services
Last Updated On
November 28, 2025
Last Verified On
April 22, 2025
Location
Ontario
Accessibility
Not Applicable
Hours of Operation
Open 24/7
Website Mon-Sun 24 hours; Administration -- Mon-Fri 9 am-4 pm
Service Area(s)
Ontario