- Description
- Bilingual program that facilitates settlement of newcomers to Ontario
- provides newcomers with free online and in-person information/orientation about settling in Ontario, and connects them to community services
- informational workshops take place in-person at settlement agencies across the province and/or online via webinars
- online resources also available in 10 to 16 languages for free 24/7 at the O2O website
- multilingual chatbot for newcomers provides standardized information and services related to
all settlement areas, including employment, housing, health care, education, transportation,
daily life, and more. The chatbot is trained to provide customized responses to enhance user
experience.
- Eligibility
- Immigrants, refugee claimants and Convention Refugees, citizens, international students, temporary work permit holders, and visitors
- Application Process
- Not applicable
- Documents Required
- Not applicable
- Office
- 1-844-871-4567 - Administration
- Web Site
- https://settlement.org/o2o/
- [email protected]
- Languages
- Arabic, Armenian, Cantonese, Dari, English, Farsi, French, Korean, Pashto, Punjabi, Russian, Somali, Spanish, Swahili, Tamil, Tigrinya, Ukrainian, Urdu
- Fees
- None
- Topic(s)
- Social Media
- Agency Information
- View Agency Profile
- Copyright
- Findhelp Information Services
- Last Updated On
- November 28, 2025
- Last Verified On
- April 22, 2025
- Location
- Ontario
- Accessibility
- Not Applicable
- Hours of Operation
- Open 24/7Website Mon-Sun 24 hours; Administration -- Mon-Fri 9 am-4 pm
- Service Area(s)
- Ontario

