Toronto Shelter and Support Services

Toronto Streets to Homes Assessment and Referral Centre (SHARC), Housing Assistance and Emergency Shelter Referral


Description

Street outreach, housing assistance, referrals to shelter system and respite, and ID clinic for individuals who are homeless, living on the street or street involved

Housing Walk-in Services

  • assistance in accessing permanent housing
  • individual plan development and intense ongoing advocacy
  • assists with obtaining social assistance
  • accompaniment to appointments including social assistance, housing, health care, legal consultation
  • landlords recruitment
  • rent negotiations assistance
  • arranges long term supports for tenants and landlords
  • Housing Connections (see separate entry) Community Partner -- assistance with housing search and application process

Street Respite Services

  • accessible through central intake 416-338-4766, 1-877-338-3398
  • 24 hour drop-in with access to showers and snacks
  • laundry facilities
  • capacity 8

Walk-in Homeless Shelter Referral Service

  • phone available to walk-in clients for self referral to shelter system

For assaulted women's shelter referral, contact Assaulted Women's Helpline 416-863-0511 (see separate entry)

Eligibility
Individuals 16 years and older, who are homeless, living on the street or street involved
Application Process
Open for walk-in service; for shelter referral call Central Intake Line 416-338-4766 or toll free 1-877-338-3398 (see separate listing); concerned citizens call 311 for non-emergency street outreach
For assaulted women's shelters intake call Assaulted Women's Helpline, 416-863-0511, 1-866-863-0511 (see separate listing)
Documents Required
Contact for information
Toll Free
1-877-338-3398 - Central Intake
Office
3-1-1 - Concerned citizens
Crisis
416-863-0511 - Assaulted Women's Shelters/Assaulted Women's Helpline Intake
Crisis
1-866-863-0511 - Assaulted women's shelters/Assaulted Women's Helpline Intake
Crisis
416-338-4766 - Central Intake
Office
416-392-0090 - Administration
Fax
416-338-4760
TTY
7-1-1
Web Site
https://www.toronto.ca/community-people/housing-shelter/homeless-help/streets-to-homes-street-outreach-support-program/
Email
[email protected]
Mailing Address
129 Peter St
Toronto, ON, M5V 2H3
Canada
Languages
English, Other languages may be available
Fees
None
Topic(s)
Social Media
Agency Information
View Agency Profile
Copyright
Findhelp Information Services
Last Updated On
March 25, 2026
Last Verified On
May 1, 2025
Address
129 Peter St
Toronto, ON, M5V 2H3
Cross street: Beverley St and Queen St W; Northeast corner at Peter St and Richmond St W
Open in Google Maps
Accessibility
Wheelchair accessible automatic main entrance ; Barrier-free washroom including door and stall
Hours of Operation
Open 24/7
Peter St referral centre open for walk-in service, call Central Intake Mon-Sun 24 hours at 416-338-4766 or 1-877-338-3398; nearest payphone located at Queen St W and Bathurst St
Service Area(s)
Greater Toronto Area