- Description
- Immediate crisis telephone counselling
Counsellors are skilled in Brief Solution Focused Therapy and Crisis Intervention to provide the following:- Crisis Outreach and Support Team (COAST) referrals
- connection to addiction services
- safety and crisis planning
- coping skills and self-soothing management
- referrals and connections to on-going service as required
- Naloxone kits and harm reduction supplies
- Eligibility
- Individuals experiencing a mental health or situational crisis
- Application Process
- Call
- no referral required
- Documents Required
- No documents required
- Office
- 519-759-7188 - 24 hour crisis service number
- Toll-free
- 1-866-811-7188 - 24 hour crisis service toll-free number
- Fax
- 519-754-0264
- Web Site
- https://www.soarcs.ca/addictions-and-mental-health/crisis-services
- Mailing Address
- PO Box 638, 133 Elgin St
Brantford, ON, N3T 5P9
Canada - Languages
- English, Interpretive Services - Cultural and language interpreters are accessed as required
- Contact
- Dana Suckel, Manager - Crisis Services
Email: [email protected]
Phone: 519-759-8830 - Director of Services - Concurrent Disorders & Addiction and Crisis Services
- Julie Smith
Email: [email protected]
Phone: 519-754-0253 - Fees
- None
- Topic(s)
- Abuse / Assault - Child Abuse Services
- Abuse / Assault - Counselling for People Experiencing Abuse
- Abuse / Assault - Crisis Lines for People Experiencing Abuse
- Abuse / Assault - Sexual Assault Support
- Abuse / Assault - Shelter for Women Experiencing Abuse
- Abuse / Assault - Victims of Abuse Support Programs
- Emergency / Crisis - Crisis lines
- Emergency / Crisis - In-Person Crisis Services
- Mental Health / Addictions - In-Person Crisis Services
- Social Media
- Agency Information
- View Agency Profile
- Copyright
- Contact Brant
- Last Updated On
- March 25, 2026
- Last Verified On
- December 16, 2025
- Address
- 133 Elgin St
Brantford, ON, N3T 5P9
Cross street: Elgin St and Rawdon St
Open in Google Maps - Accessibility
- Fully Accessible
- Hours of Operation
- Open 24/7Crisis Telephone Line Mon-Sun 24 hours
Mental Health Walk-In Clinic Mon & Wed 2 pm-7 pm - Service Area(s)
- Brant County
- Brantford
